Jobs at Redwood Logistics

Provide functional and technical support for Oracle OTM, troubleshoot integrations and XML errors, manage support tickets per SLAs, perform regression testing for Oracle Cloud upgrades, collaborate with customers on status calls, and maintain support knowledge base documentation.

Operate as embedded transportation leader onsite, managing end-to-end inbound execution, carrier and partner coordination, risk identification and escalation, KPI performance, stakeholder communication, and continuous improvement to ensure timely materials flow into production.

Manage and optimize secure, scalable Azure and AWS infrastructure and hybrid network environments. Administer identity (Entra ID/AD), deploy IaC (Terraform), run Microsoft Sentinel, support Windows Server lifecycle, perform on-site network hardware management, lead identity governance and security assessments, automate operations, and provide on-call production support.

Provide onsite customer service and day-to-day logistics operations for key customer accounts: load planning, shipment tracking, exception resolution, carrier onboarding, compliance management, reporting, and cross-team communication. Support customers and internal teams to ensure on-time, cost-effective execution and occasional after-hours responsiveness.

The Project Implementation Manager oversees complex projects in logistics, ensuring adherence to guidelines, stakeholder communication, and problem resolution while leading internal teams and fostering collaboration.

Provide customer service and oversee daily logistics operations for assigned accounts: load planning, scheduling, shipment tracking, carrier/customer management, issue resolution, and data entry using TMS and Microsoft Office.

The Customer Marketing Manager will develop strategies to enhance customer relationships, driving engagement and revenue growth through targeted marketing campaigns and initiatives.

As the Director of Commercial Contracts, you will draft, review, and negotiate complex agreements, manage legal risks, and support corporate initiatives.

The Oracle OTM Solutions Analyst provides functional and technical support for Oracle OTM, manages support tickets, resolves user issues, and collaborates with customers on service matters.

Support financial reporting, budget analysis, and reconcile discrepancies in transportation costs, with a focus on customer stakeholder communication and process improvement.

The Supply Chain Analyst supports a large enterprise customer by providing analytics, technical support for TMS, and reporting, while ensuring operational performance and continuous improvement in transportation operations.