Jobs at Redwood Logistics

Supports less-than-truckload freight operations by entering orders, monitoring shipments and load boards, confirming carriers, resolving transit issues, auditing invoices, reviewing aging reports, communicating with carriers and sales teams, and providing spot quotes. The role requires bilingual English and Spanish communication, strong organization, attention to detail, problem-solving ability, and effectiveness in a high-volume environment.

Develop and grow assigned freight brokerage customer accounts through data-driven sales strategies, expansion plans, business reviews, cross-selling, pricing negotiation, and revenue optimization. Coordinate with Operations on onboarding, load tendering, tracking, and issue resolution. Monitor industry trends and customer activity while delivering results in a fast-paced environment. The role is hybrid in St. Louis and includes occasional travel.

Manages daily customer and freight operations for designated accounts, including shipment scheduling, order and load entry in a proprietary TMS, freight status updates, customer issue resolution, paperwork processing, and invoice discrepancy resolution. The role requires strong bilingual English-Spanish communication, attention to detail, adaptability, multitasking, and problem-solving in a fast-paced logistics environment.

Develops and grows Redwood’s private equity channel partner network by recruiting partners, managing agreements, generating referral opportunities, supporting sales cycles, and coordinating transitions to delivery teams. Builds strategic relationships, presents supply chain solutions, manages partner pipelines and performance, facilitates lead flow, analyzes markets and competitors, and drives revenue growth. The role is remote, requires significant private equity contacts and sales experience, and involves travel up to 25%.

The Senior Staff Accountant manages monthly close activities, accruals, reconciliations, depreciation, intercompany accounting, journal entries, and financial analysis. The role supports budgeting, forecasting, audits, tax preparation, and state and local tax compliance while maintaining GAAP standards and accounting controls. It also requires collaboration with FP&A, responding to financial inquiries, improving accounting processes, and maintaining accurate supporting documentation.

Leads a team of data engineers responsible for designing, developing, and maintaining scalable data pipelines, Data Vaults, warehouses, and marts. Oversees backlog prioritization, sprint planning, data architecture, validation, monitoring, and infrastructure improvements. Collaborates with business leaders, executives, clients, engineers, and vendors to deliver operational metrics and execute data strategy. The role also mentors engineers, evaluates new technologies, and improves deployment, alerting, and data quality processes.

Direct strategic sales for TMS, WMS, SaaS, and supply chain technology solutions. Responsibilities include building qualified pipelines, winning new logos, managing RFPs, consulting with customers, conducting technology demonstrations, negotiating solutions, maintaining partner relationships, forecasting in Salesforce, and transitioning sold solutions to delivery teams. The role requires strong supply chain technology expertise, strategic selling experience, and travel up to 50%.

Manage customer freight execution in a third-party brokerage environment. Responsibilities include quoting, load setup, coverage monitoring, shipment tracking, appointment coordination, customer and carrier service, issue resolution, scorecard reconciliation, receivables follow-up, and maintaining accurate transportation and account records.

Designs, operates, secures, and optimizes Azure and AWS infrastructure, hybrid identity, Windows Server, databases, monitoring, and networks. Manages Entra ID, Sentinel, Terraform infrastructure-as-code, automation, cloud networking, physical network equipment, compliance activities, threat assessments, and business continuity. Provides on-site Chicago support, escalation assistance, documentation, and rotating after-hours production support.

The Senior Accountant supports monthly close, accruals, reconciliations, journal entries, fixed assets, intercompany accounting, and GAAP-compliant reporting. The role assists with FP&A budgeting and forecasting, audits, tax preparation, state and local tax filings, financial analysis, and process improvement. The position requires collaboration with internal teams and external accounting partners while maintaining accurate records and adapting to changing business needs.

Designs and operates Redwood’s internal engineering platform, including cloud infrastructure, Kubernetes, Terraform, Helm, GitOps, CI/CD, observability, and developer self-service capabilities. The role improves reliability, security, scalability, incident response, operational readiness, and cloud efficiency through automation and cross-functional collaboration with engineering, architecture, security, data, and MLOps teams.

Develop and grow assigned freight brokerage customer accounts through data-driven sales strategies, business reviews, expansion planning, cross-selling, pricing negotiation, and coordination with Operations on onboarding, load tendering, tracking, and issue resolution. The role requires customer relationship management, account growth analysis, negotiation, and industry awareness in a fast-paced environment. It is hybrid, based in Chicago, Austin, St. Louis, or Carol Stream, with occasional travel under 20%.

Own strategic relationships with Oracle OTM/GTM and RedwoodConnect customers throughout implementation and ongoing adoption. Develop account plans, lead executive business reviews, manage customer health and renewals, identify expansion opportunities, and drive value realization. Partner with Sales, Delivery, Product, and Support to resolve escalations, improve outcomes, and transition customers successfully to support. Serve as a trusted supply chain technology advisor while advocating for customer needs and promoting product adoption.

Tracks freight from shipment through delivery, primarily through phone and electronic communications with motor carriers. Documents shipment data, communicates updates, escalates issues, investigates delays, resolves customer problems, and issues driver expense payments. The role requires strong bilingual English and Spanish communication, attention to detail, multitasking, problem-solving, and onsite availability in Queretaro, Mexico.

Leads strategic client success for enterprise transportation accounts, owning retention, renewals, revenue growth, value realization, and executive relationships. Develops account growth strategies, leads QBRs, negotiates pricing and contracts, identifies upsell opportunities, and translates transportation data into optimization initiatives. Partners cross-functionally with sales, operations, procurement, carrier management, finance, and product teams while coaching high-performing teams and monitoring market trends.

Operate and improve Azure- and AWS-based infrastructure, hybrid identity, Windows Server, enterprise networking, security monitoring, and infrastructure-as-code. Troubleshoot switching, routing, VLAN, firewall, wireless, and hybrid connectivity issues; manage Entra ID, Sentinel, cloud services, and physical network hardware. Support automation, compliance, threat modeling, business continuity, documentation, application deployments, and rotating on-call operations.

Designs and configures Oracle Transportation Management and Global Trade Management solutions for clients. Responsibilities include business process design, solution architecture, project delivery, functional audits, testing, documentation, end-user training, issue mitigation, and transportation planning improvements. The role requires collaboration with customer managers and project teams, independent solution implementation, and occasional travel of up to 25%.

Collects and analyzes product performance, user behavior, market, and competitor data to support product strategy. Creates KPI dashboards and reports, conducts user research, translates findings into feature requirements and workflow diagrams, and collaborates with Product Managers and Engineering leads on prioritization, roadmaps, and product improvements. Communicates actionable insights that guide feature development and technology investment.

Develops and manages Redwood’s CoreTrust partnership by building relationships with account executives, enabling partner-led sales, identifying member opportunities, coordinating introductions, obtaining shipment data, and generating logistics assessments and revenue. The role tracks partnership activity in a CRM, creates joint account plans, supports training and business reviews, collaborates on marketing enablement, reports performance metrics, and travels up to 30% for meetings, member visits, and industry events.

Lead connectivity product strategy and roadmap across EDI, APIs, RPA, and integration platforms. Assess current-state, streamline trading-partner onboarding, define KPIs, enable self-service onboarding with Engineering, build data-driven business cases, align cross-functional stakeholders, and modernize integration tooling for scalable, reliable connectivity.