Jobs at Redwood Logistics

Leads nationwide LTL services and operations for a $400 million transportation spend. Manages carrier relationships, negotiations, routing, consolidation, scheduling, cost optimization, performance reporting, and service improvements. Partners with operations, finance, and IT while developing a high-performing team. Requires more than 10 years of LTL transportation experience, including five years in leadership, strong carrier-network and pricing expertise, analytical ability, negotiation skills, TMS proficiency, and experience managing large-scale spend.

Coordinate daily logistics operations for customer accounts, including load planning, shipment tracking, appointment scheduling, data entry, and issue resolution. Manage carrier and customer relationships, respond to phone and email requests, investigate delays or freight problems, and communicate updates proactively. Learn transportation management systems, logistics processes, and freight operations across LTL, truckload, and intermodal transportation while delivering strong customer service in a fast-paced environment.

Analyze transportation data and model optimization opportunities involving consolidation, mode selection, LTL pooling, routing, network design, and transportation costs. Prepare and validate data, use optimization and simulation tools, quantify savings, and develop practical customer recommendations. Collaborate with data science, technology, operations, solution design, client success, and customer teams to deliver transportation engineering solutions and support implementation planning.

Coordinates daily logistics operations for customer accounts, including load building, planning, appointment scheduling, shipment tracking, data entry, and issue resolution. Maintains carrier and customer relationships, responds to phone and email requests, investigates delays and freight issues, and proactively communicates updates. Learns transportation management systems and processes while delivering strong customer service in a fast-paced environment.

Own and grow a portfolio of Mexico-based logistics clients, driving retention, profitability, customer satisfaction, strategic account plans, business reviews, reporting, and continuous improvement. Coordinate internal teams, support implementations, resolve escalated issues, manage performance cadences, and deliver TMS and Tableau reporting. The role requires strong transportation and cross-border logistics expertise, customer-facing leadership, advanced communication skills, and up to 30% travel.

Coordinates daily logistics operations for customer accounts, including load planning, shipment tracking, appointment scheduling, data entry, issue resolution, and customer communication. Manages carrier and customer relationships, investigates delays or freight issues, provides solutions, and collaborates with account management and audit teams. Learns transportation systems, logistics processes, and industry practices while prioritizing multiple tasks in a fast-paced environment.

Supports brokerage compliance through report preparation, document organization, analytics assistance, ISO organization, powers of attorney, and post-entry release services. Monitors and reports on assigned work, coordinates with the Brokerage/General Counsel team, and completes daily administrative tasks. The part-time hybrid role requires dependable attendance, strong communication, initiative, organization, and English-Spanish bilingual ability.

Leads accounting staff and supports month-end close, reconciliations, audits, tax reporting, budgeting, forecasting, payroll accounting, and financial reporting. Maintains Mexico entity records, analyzes discrepancies, applies accounting standards to customer contracts, improves and automates processes, supports business leaders, addresses inquiries, and trains direct reports. The role requires strong Excel and ERP expertise, accounting controls knowledge, and leadership experience.

Collects and analyzes product performance, user behavior, market, and competitor data to support product strategy. Creates KPI dashboards and reports, conducts user research, translates findings into feature requirements and workflow diagrams, and collaborates with Product Managers and Engineering leads on prioritization, roadmaps, and product improvements. Communicates actionable insights that guide feature development and technology investment.

Develops and manages Redwood’s CoreTrust partnership by building relationships with account executives, enabling partner-led sales, identifying member opportunities, coordinating introductions, obtaining shipment data, and generating logistics assessments and revenue. The role tracks partnership activity in a CRM, creates joint account plans, supports training and business reviews, collaborates on marketing enablement, reports performance metrics, and travels up to 30% for meetings, member visits, and industry events.

Provide customer service and manage daily logistics operations for designated accounts: build orders in Redwood's TMS, schedule pickups/deliveries, resolve shipment issues, verify charges, generate paperwork, and communicate status updates to customers and internal teams.

Lead connectivity product strategy and roadmap across EDI, APIs, RPA, and integration platforms. Assess current-state, streamline trading-partner onboarding, define KPIs, enable self-service onboarding with Engineering, build data-driven business cases, align cross-functional stakeholders, and modernize integration tooling for scalable, reliable connectivity.

Configure and implement TMS solutions (MercuryGate, OTM, RedwoodConnect), design business processes, test and document integrations, train end users, perform functional audits, and support Managed Services client solutions to improve transportation planning and operational execution.

Lead data product strategy and governance for customer-facing reporting within Managed Services. Own reporting product roadmap, data quality, standards, delivery platforms (Redwood Insights, BI, Snowflake, Excel), implementation readiness, and cross-functional alignment to scale trusted, automated customer analytics and reduce manual reporting.

Lead and scale the alliances and channel organization to build strategic partnerships, joint go-to-market programs, and partner-sourced pipeline. Drive partner revenue goals, align GTM teams, manage budgets and KPIs, standardize reporting (e.g., Salesforce), and synchronize cross-functional execution while traveling up to 25%.

Lead a team of data engineers to design, build, and maintain scalable data pipelines, a Data Vault, data warehouses and marts. Own backlog, sprint planning, mentoring, stakeholder collaboration, data validation/monitoring, and platform improvements to deliver key metrics and data infrastructure across the business.

Design, build, and maintain scalable data pipelines, data vault, data warehouse, and marts. Integrate TMS and other sources, tune SQL performance, collaborate with stakeholders to deliver operational and business metrics.

Lead and optimize email marketing, HubSpot landing pages, and corporate website management. Execute campaigns, A/B tests, SEO, QA, analytics, and cross-functional collaboration to improve lead generation and digital experience.

Lead engineering teams for Brokerage and Managed Services platforms, owning roadmap execution, delivery predictability, operational excellence, CI/CD and quality practices, security integration, incident response, technical decision-making, hiring and talent development, and cross-functional stakeholder alignment to improve reliability and delivery metrics.