Red Cup IT
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The IAM Engineer designs, implements, and maintains identity and access management systems, ensuring the security of an organization’s digital assets. Responsibilities include developing IAM solutions, automating processes, managing user lifecycles, implementing security protocols, and conducting access reviews while collaborating with business teams.
The Sales Development Representative (SDR) is responsible for generating new sales opportunities through proactive outreach, qualifying leads, and scheduling meetings for the sales team. They will engage with potential clients to understand their IT needs, educate them about the company's services, and maintain accurate records in the CRM system. Meeting lead generation targets is key to the role.
The MSP Operations Manager will oversee IT team operations, ensuring reliability and security of services. Responsibilities include managing client relationships, leading the MSP team, resolving IT incidents, monitoring performance, optimizing resource allocation, and enhancing service quality. Leadership and effective communication are key for providing technical guidance and support to clients and team members.
The Client Platform Engineer is responsible for designing, implementing, and managing scalable client device infrastructure, automating deployment processes, troubleshooting IT issues, and enforcing security policies while supporting employee onboarding. They evaluate and implement new technologies to enhance efficiency.
The MSP Executive Assistant will provide administrative support to the CEO, manage the calendar, coordinate meetings, handle travel arrangements, and assist in project management. Responsibilities include responding to communications, preparing documents, and conducting research for projects.
The IT Service Desk & Support member will provide desktop support for Mac and Windows systems, manage help desk operations, and assist with hardware and software setup and training. The role requires troubleshooting skills and the ability to manage multiple client requests promptly while communicating effectively.
The Senior IT Systems Engineer is responsible for designing, implementing, and managing the IT infrastructure, overseeing servers, networks, storage, and cloud services, ensuring performance and security. This role involves leading projects, mentoring junior staff, and providing strategic IT solutions.