Jobs at Recorded Future

The Senior Sales Engineer partners with public-sector customers and Account Executives to understand technical challenges, design solutions, deliver customized demonstrations, execute proof-of-value strategies, and build business cases. The role requires cybersecurity or intelligence experience, strong knowledge of intelligence principles, excellent communication skills, mentoring ability, and willingness to travel at least 30%.

Owns partner and technology alliances marketing across EMEA and APJ. Develops partner marketing strategies, planning processes, enablement programs, co-branded content, marketplace initiatives, and MDF/co-op fund management. Collaborates with channel sales, field marketing, technology alliances, and sales operations to improve partner readiness, optimize ROI, and grow partner-sourced pipeline through AWS, Microsoft, and other alliance programs.

Own the technical and strategic success of enterprise customer accounts in Korea and ASEAN. Guide onboarding, platform configuration, integrations, threat intelligence workflows, executive reviews, adoption, retention, renewals, and expansion. Advise security teams on emerging threats and intelligence tradecraft, monitor account health, communicate customer needs internally, and mentor colleagues. The role requires Korean fluency, enterprise cybersecurity experience, technical integration expertise, and strong stakeholder-management skills.

Develops marketing dashboards, reporting, attribution models, and funnel analysis to guide campaign investment and pipeline decisions. Ensures data quality across Salesforce, marketing automation, BI, and warehouse systems; resolves discrepancies and supports scalable data foundations. Builds API-based automations and applies AI/LLM capabilities to improve analytics workflows. Partners with marketing, revenue operations, sales, and leadership to translate marketing performance data into actionable business recommendations.

Owns new business development, renewals, upsells, and strategic account growth across U.S. Intelligence Community agencies. Builds executive, mission, technical, procurement, and partner relationships; manages complex federal sales cycles; develops territory and account plans; navigates funding, procurement, contract vehicles, security reviews, and authorization requirements; and maintains pipeline and forecasts using Salesforce and Clari. The role requires quota-carrying federal sales experience, established IC relationships, consultative selling skills, and success selling cybersecurity, threat intelligence, data, SaaS, or adjacent technologies.

Develops technical infrastructure, integrations, automated workflows, analytics, and AI-powered tools for customer support. Administers support platforms, builds dashboards and data pipelines, improves ticket routing and self-service, audits workflows, and delivers technical enablement. Partners with Product, Engineering, Documentation, and Support teams to reduce resolution times, improve customer satisfaction, and eliminate operational bottlenecks.

Develops and maintains support tooling, integrations, automated workflows, AI agents, analytics dashboards, and data pipelines. Administers support platforms, improves routing and operational processes, analyzes support metrics, and creates technical documentation and training. Requires programming, API integration, support ecosystem administration, SQL, dashboard development, workflow optimization, and cross-functional collaboration. Preferred experience includes LLMs, conversational AI, vector databases, prompt engineering, RAG, ITIL, Agile, and DevOps.

Senior Sales Engineer supporting North American sales by advising customers, understanding technical challenges, delivering customized product demonstrations, executing proof-of-value strategies, and developing business cases for cyber threat intelligence solutions. The role partners with Account Executives, mentors new sales engineers, creates enablement content, supports hiring, and requires strong security expertise, communication skills, and at least 30% travel.

Manages customer relationships and drives new business development in an assigned territory. Responsibilities include prospecting, discovery conversations, renewals, upsells, cross-sells, proposal support, sales forecasting, pipeline management, negotiations, and collaboration with channel partners and internal teams. The role also requires developing cybersecurity market knowledge and maintaining accurate customer and sales data in Salesforce.

Provides transactional legal support across the Americas by reviewing quotes, drafting and negotiating SaaS customer agreements, and handling MSAs, DPAs, amendments, security, and AI addenda. Partners with Sales, RevOps, Finance, procurement, vendors, and marketing; applies contracting playbooks; manages escalations; and improves legal workflows. Requires U.S. bar admission, transactional experience, SaaS contract familiarity, privacy and information-security knowledge, and hybrid availability in Boston.

Triages alerts and conducts threat intelligence research for enterprise clients. The analyst investigates phishing, credential harvesting, domains, dark web activity, and threat actors; provides actionable intelligence to technical and non-technical stakeholders; supports customer engagements; collaborates with Services and Product teams; and handles ad hoc investigations within a global shift-based Managed Services environment.

Build malware analysis infrastructure, data-processing capabilities, web services, and operating system and hypervisor customization tools. The role manages large-scale workloads involving petabytes of data, millions of virtual machines, and terabytes of hourly processing. Responsibilities include static and dynamic malware analysis support, backend software development, automation, and building reliable tools for distributed systems.

Develops qualified sales opportunities through inbound and outbound prospecting, nurtures prospect relationships, qualifies leads, records activities in Salesforce.com, and collaborates with Account Executives to build territory pipeline and achieve monthly goals.

Provide legal support for the EMEA region and global matters by drafting and negotiating customer, partner, vendor, and prospect agreements. Collaborate with Sales, Marketing, and global legal colleagues, review marketing initiatives, and manage high-volume transactional work while advising on strategic legal issues. The role requires qualified legal practice, strong negotiation skills, independent judgment, and a pragmatic, business-oriented approach. This is a hybrid position requiring 2–3 days per week in the London office.

Manage 50–75 customer accounts across ASEAN and ANZ to retain renewal revenue, achieve targets, negotiate contracts, and ensure timely, accurate renewals. Track opportunities in Salesforce and collaborate with account directors, customer success, channel partners, leadership, and customers. The role requires sales experience, strong relationship-building, negotiation, communication, and account management skills in a competitive environment.

Generate qualified sales opportunities across ASEAN through account research, outbound and inbound prospecting, executive-level engagement, discovery calls, and multi-channel outreach. Maintain account intelligence and Salesforce data quality while partnering with Account Directors, Marketing, and other teams. Apply sales methodologies, exceed meeting and pipeline targets, and continuously improve through coaching and enablement.

Supports Technical Account Managers by helping customers realize value from cybersecurity intelligence products, handling support escalations, maintaining customer records, supporting customer lifecycle activities, and coordinating Professional Services engagements. The role develops foundational knowledge of intelligence concepts, cybersecurity tools, security frameworks, SaaS environments, and the Recorded Future platform while supporting customer accounts under detailed instruction.

Leads regional sales strategy and execution across the West Coast, managing Account Directors and Associate Account Directors. Responsibilities include recruiting and developing sales talent, coaching complex enterprise deals, managing pipeline health and forecasting, building executive relationships, partnering cross-functionally, overseeing pricing and deal hygiene, and achieving revenue targets for new customer acquisition and account expansion.

Own the technical and strategic success of enterprise customer accounts across onboarding, adoption, renewal, and expansion. Advise security teams on threat intelligence, integrations, workflows, and platform optimization; monitor usage and account health; lead executive and technical reviews; mitigate renewal risks; identify growth opportunities; and collaborate with sales, product, intelligence, and data science teams. Mentor colleagues and deliver measurable intelligence-driven business and security outcomes.

Analyze emerging malware across Windows, macOS, and Android using static and dynamic techniques. Develop YARA rules, behavioral detections, and configuration extractors to identify malware families and extract intelligence such as C2 servers and campaign IDs. Tune detections to reduce false positives, improve analysis tooling and methodology, and help shape sandbox features. The role requires knowledge of operating system internals, sandbox systems, malware evasion, and independent asynchronous collaboration.