Jobs at Recorded Future

Provides transactional legal support across the Americas by reviewing quotes, drafting and negotiating SaaS customer agreements, and handling MSAs, DPAs, amendments, security, and AI addenda. Partners with Sales, RevOps, Finance, procurement, vendors, and marketing; applies contracting playbooks; manages escalations; and improves legal workflows. Requires U.S. bar admission, transactional experience, SaaS contract familiarity, privacy and information-security knowledge, and hybrid availability in Boston.

Triages alerts and conducts threat intelligence research for enterprise clients. The analyst investigates phishing, credential harvesting, domains, dark web activity, and threat actors; provides actionable intelligence to technical and non-technical stakeholders; supports customer engagements; collaborates with Services and Product teams; and handles ad hoc investigations within a global shift-based Managed Services environment.

Build malware analysis infrastructure, data-processing capabilities, web services, and operating system and hypervisor customization tools. The role manages large-scale workloads involving petabytes of data, millions of virtual machines, and terabytes of hourly processing. Responsibilities include static and dynamic malware analysis support, backend software development, automation, and building reliable tools for distributed systems.

Develops qualified sales opportunities through inbound and outbound prospecting, nurtures prospect relationships, qualifies leads, records activities in Salesforce.com, and collaborates with Account Executives to build territory pipeline and achieve monthly goals.

Provide legal support for the EMEA region and global matters by drafting and negotiating customer, partner, vendor, and prospect agreements. Collaborate with Sales, Marketing, and global legal colleagues, review marketing initiatives, and manage high-volume transactional work while advising on strategic legal issues. The role requires qualified legal practice, strong negotiation skills, independent judgment, and a pragmatic, business-oriented approach. This is a hybrid position requiring 2–3 days per week in the London office.

Manage 50–75 customer accounts across ASEAN and ANZ to retain renewal revenue, achieve targets, negotiate contracts, and ensure timely, accurate renewals. Track opportunities in Salesforce and collaborate with account directors, customer success, channel partners, leadership, and customers. The role requires sales experience, strong relationship-building, negotiation, communication, and account management skills in a competitive environment.

Generate qualified sales opportunities across ASEAN through account research, outbound and inbound prospecting, executive-level engagement, discovery calls, and multi-channel outreach. Maintain account intelligence and Salesforce data quality while partnering with Account Directors, Marketing, and other teams. Apply sales methodologies, exceed meeting and pipeline targets, and continuously improve through coaching and enablement.

Supports Technical Account Managers by helping customers realize value from cybersecurity intelligence products, handling support escalations, maintaining customer records, supporting customer lifecycle activities, and coordinating Professional Services engagements. The role develops foundational knowledge of intelligence concepts, cybersecurity tools, security frameworks, SaaS environments, and the Recorded Future platform while supporting customer accounts under detailed instruction.

Generates and qualifies new sales opportunities through inbound lead cultivation and outbound prospecting. Maintains prospect relationships, consistently logs activity in Salesforce.com, meets monthly performance goals, and collaborates with Account Executives to develop territories and strengthen the sales pipeline. The role requires strong communication, persuasion, business acumen, technical aptitude, discipline, and an interest in pursuing a sales career.

Leads regional sales strategy and execution across the West Coast, managing Account Directors and Associate Account Directors. Responsibilities include recruiting and developing sales talent, coaching complex enterprise deals, managing pipeline health and forecasting, building executive relationships, partnering cross-functionally, overseeing pricing and deal hygiene, and achieving revenue targets for new customer acquisition and account expansion.

Designs and maintains CI/CD pipelines, Terraform infrastructure, Kubernetes clusters, AWS cloud environments, and GitHub workflows. The role improves developer tooling and SDLC processes, troubleshoots infrastructure and application issues, and implements security, reliability, observability, and performance best practices while collaborating with engineering teams.

Own success for enterprise customers by delivering security-focused enablement, projects, advisory services, training, workflow development, and strategic success plans. Manage escalations, support issues, business reviews, customer value communication, and product feedback while integrating threat intelligence into security operations. Maintain account documentation in Zendesk, Gainsight, and JIRA, support at-risk accounts, engage technical and executive stakeholders, and travel at least 30%.

Administer and maintain enterprise EDR platforms across endpoints and cloud workloads. Develop detection policies, translate threat intelligence into endpoint rules, maintain SIEM/SOAR integrations, and support incident response through containment, live response, data collection, and system restoration. Troubleshoot agent and operating system issues, support auxiliary security tools, and maintain documentation, SOPs, baselines, and change-management processes.

Own the technical and strategic success of enterprise customer accounts across onboarding, adoption, renewal, and expansion. Advise security teams on threat intelligence, integrations, workflows, and platform optimization; monitor usage and account health; lead executive and technical reviews; mitigate renewal risks; identify growth opportunities; and collaborate with sales, product, intelligence, and data science teams. Mentor colleagues and deliver measurable intelligence-driven business and security outcomes.

Analyze emerging malware across Windows, macOS, and Android using static and dynamic techniques. Develop YARA rules, behavioral detections, and configuration extractors to identify malware families and extract intelligence such as C2 servers and campaign IDs. Tune detections to reduce false positives, improve analysis tooling and methodology, and help shape sandbox features. The role requires knowledge of operating system internals, sandbox systems, malware evasion, and independent asynchronous collaboration.

Drive revenue growth across strategic enterprise accounts by prospecting, managing full-cycle sales, expanding existing relationships, and closing complex cybersecurity SaaS deals. Build executive relationships, engage channel partners, navigate 6–12-month sales cycles, maintain accurate forecasts, and consistently exceed quota. Use MEDDPICC and value-based selling while partnering with Customer Success and internal teams to deliver long-term customer value.

Designs and deploys scalable cloud security solutions, maintains security controls across cloud infrastructure, conducts architecture reviews, threat modeling, and risk assessments, and advises engineering and DevOps teams on secure designs. The role also supports incident investigations, documentation, security operations, on-call activities, and continuous improvement of product security processes.

The Account Director will manage and grow customer accounts, focusing on upsells and long-term value while collaborating with internal teams to tailor solutions and maintain customer satisfaction.

Drive new enterprise business and strategic account growth for a cybersecurity SaaS company. Responsibilities include prospecting, developing and closing complex opportunities, managing 4–8 month sales cycles, creating account plans, expanding existing accounts through upsell and cross-sell, engaging technical and executive stakeholders, and partnering with Sales Engineers to deliver tailored solutions.

Support Middle East enterprise customers by addressing cybersecurity challenges, managing proof-of-value engagements, developing use cases, delivering tailored product demonstrations, resolving technical and analytical issues, and promoting user adoption. Partner with account teams and stakeholders from engineers to executives while traveling approximately 40% throughout the region.