Jobs at Reco (reco.ai)

Lead and grow a Commercial sales organization in Dallas by managing Commercial Account Executives and Enterprise BDRs. Own quota attainment, pipeline generation, forecasting, hiring, coaching, sales methodology, CRM discipline, and strategic deal execution. Partner with Marketing, Sales Engineering, Customer Success, Product, and channel partners to expand cybersecurity and AI security sales.

Develop and maintain Go-based API integrations and scalable services that secure AI agents and their environments. Collaborate with Product, Client Services, technical leadership, DevOps, and the CTO to define integration requirements, deploy services on AWS, troubleshoot issues, and ensure reliability, performance, and security. Responsibilities span the full software development lifecycle, including architecture, development, testing, deployment, documentation, debugging, and refactoring.

Build Reco’s revenue enablement function from the ground up across AEs, SEs, BDRs, and CSMs. Own technical, sales, commercial, onboarding, customer success, competitive, and manager enablement. Develop playbooks, certifications, content systems, POV processes, MEDDPICC discipline, pricing and negotiation support, coaching programs, and AI-enabled enablement operations. Partner across Product, Research, Finance, RevOps, and the CTO organization to improve deal progression, adoption, renewal, and expansion.

Own and develop Salesforce and the broader GTM technology stack supporting revenue operations. Build scalable automations, integrations, workflows, and data controls across lead management, pipeline, forecasting, deal desk, handoffs, expansion, and renewals. Troubleshoot production issues, manage releases, maintain data integrity, and partner with Sales, Marketing, Customer Success, Finance, Security, and IT. Recommend and implement improvements that increase automation, reliability, productivity, and system scalability.

Lead and scale the Customer Success function for a B2B SaaS security company. Own onboarding, adoption, retention, renewals, expansion, customer outcomes, forecasting, and team metrics. Hire and coach Customer Success Managers, establish coverage models, support strategic accounts, and partner with Sales, Support, Product, and Engineering. Drive AI-native customer success practices and guide customers on AI agent security, governance, integrations, and security outcomes.

Coordinates technical issue resolution between R&D, CSMs, and customers; prioritizes escalations, develops support workflows, creates documentation and knowledge-base materials, establishes SLAs, and builds support metrics dashboards. Provides technical guidance during complex customer issues, supports onboarding, prepares customer responses, and communicates directly with customers when needed.

The Account Executive will manage the sales cycle, drive business growth, and collaborate across teams to meet revenue targets while maintaining customer relationships.

Manage and grow channel partnerships across the Western and Central United States. Responsibilities include recruiting partners, developing joint sales plans, enabling partners through training and product demonstrations, driving revenue, tracking forecasts and KPIs, generating opportunities, supporting deal closure and onboarding, monitoring market trends, and coordinating with sales, marketing, product, technical, and customer success teams.

Manage and grow Reco.ai’s channel partner ecosystem across the Central and West regions. Responsibilities include recruiting and developing partners, enabling sales through training and demos, creating joint sales plans, driving revenue, forecasting performance, generating opportunities, managing strategic accounts, and coordinating with sales, marketing, product, technical, and customer success teams. The role requires cybersecurity channel expertise and up to 50% travel.

Manage and grow Reco.ai’s channel partner ecosystem across the assigned territory. Responsibilities include partner relationship management, sales enablement, joint revenue planning, lead generation, account management, forecasting, market intelligence, partner training, and cross-functional coordination. The role requires cybersecurity channel expertise, strong communication skills, and willingness to travel up to 50%.

Lead end-to-end product strategy and execution for AI-powered cybersecurity features. Collaborate with engineering, security research, and GTM, validate with customers, define KPIs, and translate complex security and AI challenges into scalable product solutions.