Jobs at RealPage, Inc.

Own the vision, roadmap, requirements, delivery, governance, adoption, and value realization of internal AI products. Translate business workflows into production-ready AI capabilities while partnering with engineering, architecture, data, security, legal, and operations teams. Build prototypes using AI development tools, define evaluations and guardrails, manage agile backlogs, coordinate launches, and measure outcomes such as productivity, quality, risk reduction, adoption, and cost control. Establish repeatable AI product operating rhythms, templates, and governance practices.

Advises multifamily property management customers on revenue management strategies, pricing recommendations, system parameters, and operational performance. Builds client relationships, supports platform adoption, coordinates technical and product feedback, manages multiple projects in Salesforce, and communicates financial results, leasing velocity, and market conditions. The role also partners with internal teams to resolve issues, prioritize enhancements, and improve customer satisfaction.

Serves as a strategic finance partner to business unit and executive leadership in a PE-backed SaaS company. Leads budgeting, forecasting, financial modeling, KPI reporting, variance analysis, and SaaS unit economics. Supports pricing, monetization, M&A, integrations, value creation, margin expansion, and operational planning while partnering cross-functionally with Sales, Product, Marketing, Customer Success, Operations, and Accounting.

Manage onboarding, integration, launch, and ongoing relationships for SaaS Marketplace partners. Coordinate with Product, Engineering, Legal, and Marketing teams to resolve launch issues, support API-based integrations, monitor partner health and revenue, improve adoption, and identify growth opportunities. Maintain partner documentation, reporting, KPIs, and scalable operating processes while enabling customer-facing teams with partner guidance.

Responsible for acquiring new customers, growing existing accounts, managing sales pipelines, and meeting revenue quotas within an assigned territory. Duties include prospecting, qualifying leads, closing software and service sales, conducting presentations, selling consultatively to executives, following up on implementations, and attending industry events. The role requires frequent outbound activity, territory management, and occasional overnight and weekend travel of up to 40%.

Manages strategic enterprise accounts receivable portfolios, including aging analysis, collections, dispute resolution, account reconciliation, billing research, and payment inquiries. Partners with customers and internal teams to resolve delinquent balances, discrepancies, credits, and cash application issues. Prepares consolidated billing files, leads customer meetings, serves as an accounts receivable subject matter expert, and may train newer specialists.

Generates new business and manages client relationships within an assigned territory. Responsibilities include prospecting, qualifying leads, managing the sales pipeline and forecasts in Salesforce, conducting consultative sales presentations and demos, engaging executive decision-makers, demonstrating solution value, and partnering with implementation and support teams. Requires at least one year of B2B sales experience, quota attainment, and experience selling complex solutions.

The Account Representative develops new business and manages existing client relationships within an assigned territory. Responsibilities include prospecting, qualifying leads, closing software and service sales, growing accounts, managing sales funnels, delivering web presentations, and selling to executive decision-makers. The role requires achieving revenue quotas, following up on implementations, attending industry events, and traveling within the territory, including some overnight and weekend travel.

Serves as primary legal advisor for payment processing, money transmission, and consumer lending operations. Advises on financial product design, fintech and consumer financial regulations, compliance programs, consumer protection, banking and vendor relationships, regulatory examinations, licensing, data rights, and privacy. Drafts and negotiates financial services agreements, supports regulatory inquiries and remediation, and partners with product, engineering, compliance, privacy, and business teams to manage legal risk and enable growth.

Provides strategic revenue management and operations advice to RealPage customers. Responsibilities include configuring revenue management solutions, reviewing pricing recommendations, advising on parameters and model questions, analyzing performance and financial results, supporting product adoption, coordinating implementations, managing projects, reporting to senior leadership, and mentoring junior advisors. The role requires multifamily property management or revenue management experience, strong communication and analytical skills, and familiarity with property management software.

Staff Engineer responsible for building and deploying ML models for financial document classification and data extraction, maintaining configurable ETL and orchestration platforms, processing complex Excel and semi-structured data, and improving data quality and reliability. The role includes database and API architecture, production model serving, technical decision-making, mentoring one direct report, and integration with RealPage’s Data Management Gateway.

Architects, deploys, operates, and troubleshoots Palo Alto and cloud network security solutions across on-premises, hybrid, and multi-cloud environments. Manages firewalls, routing, switching, VPN, SD-WAN, F5, and VMware NSX technologies; improves automation, monitoring, performance, and security. Provides escalation support, application assessments, documentation, incident resolution, and project delivery while partnering with infrastructure, cloud, security, engineering, operations, customers, and vendors.

Defines enterprise, platform, and solution architecture strategies across multiple teams and business domains. Leads architecture reviews, governance, modernization, cloud adoption, scalability, security, and technical debt reduction. Designs complex end-to-end software solutions and establishes standards for reliability, performance, observability, and automation. Partners with engineering, product, security, infrastructure, and operations leaders while influencing technical direction without direct authority. Mentors senior engineers, technical leads, and architects.

Resolves complex Tier 3 escalations for SaaS products through root cause analysis using SQL, APIs, logs, and product data. Documents defects, manages Salesforce cases, identifies recurring issues, creates troubleshooting and knowledge-base content, mentors junior analysts, and collaborates with Support, Product Management, and Engineering. Maintains case volume, service-level adherence, documentation quality, and clear customer communications.

Manages assigned client accounts by building relationships, driving adoption, retention, revenue growth, and resolving escalations. Analyzes usage metrics, conducts account reviews, identifies expansion opportunities, coordinates with internal teams, supports billing goals, reports account status, and mentors junior Account Managers.

Leads technical data and analytics implementations for clients using Lumina Connect and RealPage data products. Owns project plans, requirements, integrations, connectors, data validation, testing, troubleshooting, documentation, training, and client handoff. Advises customers on connecting data to warehouses, BI tools, and analytics platforms while coordinating with Product, Engineering, Support, Sales, and Account Management. Improves implementation processes, reusable documentation, automation, and delivery quality.

Develop product positioning, messaging, competitive intelligence, sales enablement, prospect-facing campaigns, and go-to-market strategies. Partner with Sales, Growth, Product, and Marketing to translate product capabilities into compelling buyer value, create sales and marketing content, analyze market and competitive insights, support launches, train internal teams, and improve messaging based on performance feedback.

Develops new business and manages existing client accounts within an assigned territory. Responsibilities include prospecting, qualifying leads, closing software sales, growing account revenue, managing sales funnels, delivering web-based presentations, and selling consultatively to executive decision-makers. The role requires meeting sales quotas, following up on implementations, attending industry events, and traveling up to 40%, including occasional overnight and weekend travel.

Responsible for acquiring new customers, expanding existing accounts, managing a geographic territory, and meeting revenue quotas. Duties include prospecting, qualifying leads, closing software and service sales, managing sales funnels, delivering web-based presentations, creating ROI proposals, and selling consultatively to executive decision-makers. The role requires field sales activity, client implementation follow-up, industry event participation, and up to 40% overnight and weekend travel.

Provide Tier 2 technical support for network, internet, device, cable, video, and wireless equipment issues. Perform remote troubleshooting, evaluate access points and device connectivity, reboot network equipment, resolve Dish Smart Box issues, and determine when tickets require dispatch or Tier 3 escalation. Document issues accurately and support property staff and customers through effective communication and problem-solving.