Jobs at RealPage, Inc.

Converts client data into RealPage products using established procedures, analyzes implementation results, resolves complex client issues, and ensures quality. Coordinates schedules and work for an offshore conversion team, reviews deliverables, identifies deficiencies, supports corrective actions, and mentors junior representatives. The role requires proficiency across Conventional, HUD Section 8, and LIHTC leasing and rent products, strong communication, deadline management, and the ability to handle multiple implementations in a hybrid Richardson, Texas setting.

Own the roadmap, delivery, and outcomes for a shared screening platform, Screening Portal, and third-party integrations. Partner with engineering, product, customers, and compliance teams to define APIs, data architecture, migrations, workflows, and measurable improvements. Drive cross-product adoption, customer discovery, compliant automation, launches, and platform delivery while mentoring product managers and using AI tools to improve product work.

Executes and reviews U.S., Canada, and PEO payroll across multiple jurisdictions and pay groups. Performs reconciliations, variance analysis, tax and deduction balancing, compliance controls, audits, reporting, and complex issue resolution. Supports Dayforce and UKG systems, maintains payroll documentation, mentors team members, partners with internal stakeholders and vendors, and drives process improvements. The role handles confidential payroll information and supports quarterly and year-end activities.

Leads Lumina’s agentic platform engineering pods, owning roadmap execution, delivery predictability, release quality, QA and evaluation alignment, production support, and operational readiness. Coordinates product, engineering, operations, support, and customer-facing teams while prioritizing reusable platform capabilities, scalability, reliability, and workflow quality. Coaches technical leaders, manages risks and escalations, establishes operating rhythms, and communicates delivery status and tradeoffs to senior leadership.

Build and operate shared platform services for production AI agents, focusing on orchestration, runtime execution, integrations, observability, reliability, testing, and workflow automation. Partner across engineering, product, QA, operations, and support teams to release reliable agent capabilities. Improve developer tooling, monitoring, debugging, and deployment practices; support incident response and continuous improvement; contribute to technical designs, code reviews, rollout plans, and mentoring.

Designs scalable architectures for production AI agents, including orchestration, workflow execution, integrations, evaluation, observability, security, and supportability. Translates business requirements into reusable technical patterns and implementation plans. Partners with product, engineering, platform, QA, infrastructure, security, and operations teams on architecture reviews, production readiness, release planning, incident response, and responsible AI controls. Creates reference architectures, technical standards, decision records, and implementation guidance for agentic AI solutions.

Leads the fintech partnership strategy, sourcing and managing relationships with banks, financial institutions, fintechs, processors, networks, and consumer brands. Owns deal structuring, negotiations, governance, partner activation, executive relationships, portfolio performance, and ecosystem strategy. Collaborates with Product, Engineering, Marketing, Finance, Risk, Compliance, and Legal to launch and scale embedded financial products and resident-value partnerships.

Resolves complex Tier 3 SaaS product escalations through SQL analysis, API diagnostics, log review, and root cause investigation. Documents defects, manages Salesforce cases, identifies recurring issues, creates troubleshooting resources, mentors junior analysts, and collaborates with Support, Product Management, and Engineering to deliver customer-ready resolutions.

Owns the growth strategy, roadmap, experimentation program, funnel optimization, distribution, and business performance for RealPage’s renter insurance products. Leads cross-functional initiatives across Engineering, Marketing, Sales, Analytics, Legal, Compliance, and insurance carriers. The role requires executive communication, KPI and unit economics ownership, customer and market research, product launch leadership, and mentoring other product managers.

Responsible for acquiring new customers, expanding existing accounts, managing sales pipelines, and meeting revenue quotas within an assigned territory. Duties include prospecting, consultative software sales, executive presentations, web-based demonstrations, account management, implementation follow-up, and frequent client and industry engagement. The role requires field sales experience, quota achievement, strong communication, territory management, and up to 40% overnight and weekend travel.

Build and scale production-grade generative AI applications for property technology. Develop agentic workflows, RAG pipelines, prompt and guardrail systems, multimodal integrations, and AI-powered user experiences. Create supporting front-end and back-end services, evaluation and observability pipelines, and scalable cloud deployments. Collaborate with product, design, data science, and engineering teams while owning AI features from ideation through deployment and maintenance.

Leads the strategy, architecture, and delivery of agentic and generative AI platforms. Designs scalable systems using foundation models, RAG, multi-agent workflows, retrieval technologies, and AI observability. Establishes reusable AI services, evaluation and governance standards, and responsible AI practices. Mentors AI engineers and data scientists, partners with executives and product stakeholders, and manages performance, reliability, security, and cost optimization for production AI systems.

Generates new business and expands existing accounts within an assigned territory. Responsibilities include prospecting, qualifying leads, closing sales, managing the sales funnel, conducting consultative presentations, selling to executive decision-makers, supporting implementations, and achieving revenue quotas. The role requires frequent client and industry association interaction, including field activities, trade shows, and overnight or weekend travel of up to 40%.

Designs scalable customer solutions using RealPage products and integrations. Responsibilities include diagnosing customer issues, advising multifamily owners and operators, configuring SaaS applications, managing expectations, presenting to stakeholders, partnering with Sales, Delivery, Success, and Product teams, and supporting solution design, integration testing, deployment, documentation, and ROI realization.

Analyze cloud-platform data to support business decisions, define and maintain trusted metrics, and create reusable queries, dashboards, and documentation. Serve as the data-platform subject matter expert, support self-service analytics, validate data quality, identify anomalies, and partner with data engineering on source-level issues. Translate consumer needs into platform feedback and use AI tools to improve analysis, SQL drafting, documentation, and delivery speed.

Own the strategy and roadmap for a cloud-native data platform, including data sourcing, source onboarding, data contracts, governance, internal consumer experience, adoption, and reliability. Partner with engineering and cross-functional teams to prioritize requests, evaluate providers, define standards, track platform health, and accelerate delivery through AI-assisted workflows.

Own smart-building product initiatives across access control and IoT offerings, including partner APIs, smart water monitoring, and legacy-platform migrations. Define product scope, requirements, PRDs, KPIs, and launch plans; conduct customer discovery; and collaborate with Engineering, UX, QA, ProductOps, Marketing, Sales, and Channel teams. Represent property managers, maintenance teams, and residents while driving data-informed product improvements.

Manages multiple data science and machine learning projects from scoping through deployment and continuous improvement. Coordinates Data Science, Engineering, Product, and business stakeholders; maintains plans, dependencies, risks, and reporting; facilitates Agile ceremonies; removes blockers; and supports MLOps readiness, model releases, monitoring, retraining, documentation, and process improvement.

Owns a portfolio of enterprise B2B customers, driving retention, renewals, expansion, adoption, and measurable customer value. Develops strategic account plans, builds executive relationships, analyzes usage and business data, manages risks and escalations, and identifies upsell and cross-sell opportunities. Partners with Sales, Product, Marketing, and Support while maintaining forecasts and account records in Salesforce. Represents the company at customer meetings and industry events, with up to 10% travel.

Lead customer implementations of RealPage financial solutions from discovery and requirements gathering through solution design, configuration, testing, training, go-live, and post-production support. Serve as a trusted advisor, manage change, track project risks and requirements, support integrations and workflows, and coordinate with customer and internal stakeholders. Manage multiple projects while improving financial and operational processes and maintaining strong customer relationships.