Jobs at Read AI

Lead and scale post-sale customer organization across strategic account management and high-volume customer success operations. Oversee enterprise account management, retention, expansions, and a technical support organization; drive AI/automation, operational reporting, customer feedback loops into Product/Engineering, and cross-functional partnerships to improve onboarding and support efficiency.

The Director of User Acquisition will lead and scale the company's paid acquisition strategy, manage creative-driven marketing and optimize performance across various channels to drive revenue growth.

Lead and scale paid acquisition across social/search channels, drive high-volume creative testing, build an in-house UA function, develop attribution and incrementality measurement, optimize funnels with Product/Data/Engineering, and continuously improve CAC and ROAS.

Provide frontline customer support and coordination for enterprise and tiered accounts: manage Zendesk tickets and email, assist live troubleshooting calls, lead small onboarding sessions, prepare usage and renewal reports, create/update documentation and demo content, support CS projects, and recommend process improvements while owning tasks to completion.

The VP of Marketing will shape the marketing strategy, build a marketing team from scratch, scale demand generation, optimize product-led growth, and align product, sales, and marketing efforts.

As a Senior Frontend Software Engineer, you'll develop features and enhance user experience through Typescript and React, while collaborating with cross-functional teams.

As a Senior Software Engineer, you will architect and maintain scalable backend services, drive technical excellence, and collaborate across teams to enhance AI-driven systems.

As a Senior Software Engineer, you'll develop scalable backend services, own critical system components, optimize data pipelines, and troubleshoot infrastructure issues.

The Account Executive role involves managing the full sales cycle, targeting mid-market businesses, and converting users from freemium to paid. You will build pipelines, conduct discovery calls, and engage in strategic outreach while leveraging CRM tools.

As a Growth Account Executive, you'll own the full sales cycle, generate pipeline, and engage with prospects to close deals for Read AI's productivity platform.

Build and maintain low-latency live media capture and processing systems for meetings. Develop meeting agents for Zoom/Meet/Teams, tune FFmpeg/GStreamer pipelines, improve storage and handoff of raw audio/video, and implement monitoring and alerting. Collaborate cross-functionally to deliver scalable, reliable media pipelines powering live transcription and notes.

Design, build, and standardize third-party integrations (OAuth2, webhooks, push/pull flows). Improve scalability and reliability of event-driven systems (Kafka, SQS, CDC), design APIs, build health dashboards, and collaborate on system design and production code to support rapid user growth.

Design and own growth-focused user experiences: onboarding, activation, paywalls, and monetization surfaces. Partner with PMs, engineers, and data to run experiments, iterate on conversion flows, build reusable growth components, and improve activation and revenue metrics.

Build, scale, and harden the companywide experimentation and A/B testing infrastructure. Improve instrumentation, data governance, and metric trust while partnering with Product and Data Science. Drive technical decisions, mentor junior engineers, and own systems end-to-end to increase experiment throughput and reliability.

The Senior Software Engineer will architect scalable systems, lead technical projects, mentor engineers, and enhance collaboration through AI-driven solutions.

Lead product analytics, metric governance, and the semantic layer. Build recurring reporting and dashboards, ensure data quality and instrumentation, diagnose performance shifts, support experimentation and segmentation, and translate insights into product and business decisions while scaling an analytics function.