Jobs at Raymond West

Implements, configures, tests, commissions, and supports warehouse automation software and controls for AGVs, AS/RS, conveyors, robotics, and powered industrial vehicles. The role integrates WMS/WCS systems, programs and troubleshoots PLCs and HMIs, develops acceptance test plans, installs software, trains customers, supports sales applications, manages software renewals, and provides field and post-installation support. Travel to customer sites, off-hours work, and collaboration with vendors, sales teams, installers, and engineers are required.

Supervises project managers and support teams responsible for warehouse storage and automation installations. Oversees schedules, budgets, vendors, quality control, staffing, training, and project execution. Manages installation managers and special programs, controls costs, identifies savings opportunities, prepares leadership reports, and ensures projects meet contractual, operational, and delivery requirements. The role also requires knowledge of warehouse systems, equipment layouts, applicable codes, and mechanical structural system installation.

Manages storage and warehouse automation projects from assignment through invoicing and customer acceptance. Responsibilities include coordinating engineering, permits, vendors, materials, shipping, installation, commissioning, schedules, site visits, safety documentation, project costs, and change orders. The role maintains margins, resolves project challenges, communicates with stakeholders, and supports customer-facing project delivery. Travel is approximately 25%, with occasional off-hours work and job-site visits.

Generates new business through cold calls, warm outreach, networking, campaigns, and territory development. Identifies prospective customers, manages contact databases, creates sales leads, and sells materials-handling equipment, parts, rentals, and related warehouse solutions. The role requires extensive daily driving, face-to-face customer visits, documentation, collaboration with account managers and marketing, and ongoing customer relationship development.

Sells and promotes iWarehouse technology solutions and labor management software. Develops sales and marketing plans, manages quotas, prepares quotes and forecasts, supports product training and implementations, and grows revenue through existing and new customers. Builds customer relationships, negotiates pricing, coordinates with vendors and internal departments, supports after-sales satisfaction, and achieves profitability targets. The role requires presentations, customer solution analysis, cross-functional communication, travel, and occasional off-hours work.

Manages customers and prospects within an assigned territory for commercial burden carriers. Sources warehouse and material-handling solutions, sells products and services, maintains customer databases, and delivers sales volume and gross profit targets. The role requires at least two years of sales experience, strong communication and organizational skills, proficiency with Microsoft Office, heavy driving and trailer towing, customer problem-solving, 20% travel, and the ability to pass a physical and drug screen.

Sells conveyor, automated storage, and material handling systems using a consultative industrial sales approach. Develops customer accounts, coordinates with account managers, engineers, project managers, and vendors, prepares proposals and forecasts, meets profitability targets, and supports maintenance contract sales. Requires technical understanding of mechanical systems, software and controls, engineering drawings, customer relationship management, and occasional travel to customer facilities, trade shows, and training events.

The Business Development Representative identifies new opportunities, generates sales leads, makes cold calls, and collaborates with the marketing team to drive sales growth.

Manages online billing and accounts receivable collections, including invoice submission, customer follow-up, delinquent account resolution, credit and payment processing, reconciliation, dispute escalation, database maintenance, and collection-status reporting. Communicates with customers and internal departments to resolve billing obstacles and ensure timely payment. Handles high volumes of calls and emails while following documented collection procedures with minimal supervision.

Perform general accounting functions, including monthly general ledger reconciliations, subsidiary account reconciliation, journal entries, month-end closing activities, bank analysis, and accounting support. The role interfaces with customers, vendors, employees, and internal departments, maintains accounting records, prepares reports, and supports special finance projects with minimal supervision.

Designs warehouse storage and material-handling solutions using AutoCAD, including rack layouts, facility takeoffs, permitting, and construction drawings. Collaborates with sales teams, customers, project managers, vendors, installers, and suppliers to develop efficient solutions. Supports procurement, costing, engineering communications, and customer initiatives involving productivity, quality, and space optimization. Requires strong organization, communication, technical interpretation, and knowledge of industrial engineering, warehouse equipment, seismic requirements, codes, and permitting.

Develop, maintain, and support BI applications and reports. Gather requirements, build SSRS and Power BI reports/dashboards, create ETL/data pipelines (including API integrations), integrate Business Central data into Microsoft Fabric, perform production support, CI/CD deployments, documentation, tuning, training, and data quality resolution.

Provides administrative and sales coordination support to Account Managers by processing sales and purchase orders, coordinating deliveries, handling customer and vendor invoicing, preparing lease documents, maintaining order records, monitoring inventory, supporting collections, and calculating commissions. The role also manages supplier relationships, negotiates pricing and discounts, and ensures orders are completed accurately and promptly.

Processes and closes service work orders, verifies billing notes and purchase orders, maintains work in progress, resolves aging and incomplete orders, and routes scheduled maintenance items appropriately. Collaborates with accounting to resolve credits and invoice disputes. The role requires accurate invoicing, strong organization and communication, computer-based desk work, occasional physical activity, and overtime or Saturday work as needed.

The Principal Controls Engineer will design automation solutions for material handling systems, program PLCs, and ensure system integration while leading projects and providing technical support.

The Implementation Specialist at Raymond West will install software, train customers on hardware/software, and provide ongoing support. Responsibilities include liaising with sales and clients, and conducting web-based training.

The Administrative Assistant supports operational departments by coordinating logistics, maintaining records, compiling reports, and performing clerical tasks with minimal supervision.

The Account Manager will oversee customer relationships, ensuring satisfaction through sales and support, and requires strong organizational and communication skills.

The Account Manager in Systems Sales at Raymond West will manage customer relationships, ensuring satisfaction and sales performance in a defined territory, focusing on warehouse solutions.

The Account Manager will ensure customer satisfaction by serving as a communication link between customers and the company, managing a defined sales territory and maintaining customer profiles while striving for sales volume.