Jobs at Raya

Build and own member-facing features across a consumer iOS app and backend services. Develop Swift/UIKit client functionality, TypeScript/Node.js services, APIs, business logic, and client-server synchronization. Lead architecture, performance, testing, production monitoring, crash triage, and release quality. Collaborate with product, design, and data teams, mentor engineers, manage technical debt, and drive projects from concept through launch.

Lead and grow a backend engineering team building production recommender systems. Own reliable, low-latency retrieval and ranking infrastructure, observability, incident response, technical strategy, and experimentation. Partner with Machine Learning and Data Science teams on roadmaps, infrastructure investments, user-facing improvements, and recommendation quality, fairness, and reliability.

Owns Places’ data science and product analytics strategy, including success metrics, business metrics, data models, experimentation, visualization, and product insights. Partners with Data Engineering and product teams to build scalable data assets, improve retention, guide roadmap prioritization, and establish rigorous analytical frameworks. The role also applies LLMs, AI agents, and modern AI tools to automate analysis and decision support.

Build and own member-facing features for a large-scale Places iOS application. Responsibilities include defining architecture, solving lifecycle and state-management challenges, partnering on APIs and data synchronization, optimizing performance, maintaining testing and software health, monitoring production quality, and mentoring engineers. The role collaborates with product, design, backend, and data teams to launch polished consumer experiences and encourages adoption of AI coding tools.

Provide high-touch email support to Raya members, resolving product and service issues with empathy, precision, and discretion. Troubleshoot problems, follow up on resolutions, identify recurring trends, analyze support data, contribute to product testing and quality assurance, and improve support policies and workflows. The role is fully remote but requires weekend, early morning, evening, and some public holiday availability.

Lead technical direction for Internal Tools, designing and building end-to-end front-end and back-end systems. Implement recommendation, ranking, and search capabilities, reduce technical debt with refactors, establish engineering standards, mentor engineers, and ensure secure admin interfaces and reusable tooling.