Jobs at Ramp

As a Customer Experience Associate at Ramp, you will troubleshoot customer issues, engage through various channels, manage escalations, and improve processes using AI tools while maintaining high service standards.

The role involves designing and executing Ramp's AI partnerships strategy, collaborating with AI-native companies, and driving product and engineering alignment to enhance Ramp's offerings.

Manage the activation and expansion of existing Mid-Market customers using Ramp's Bill Pay and Procurement products, ensuring customer onboarding and adoption.

Own the startup segment as a GM: drive acquisition, product strategy, onboarding, pricing, incentives, positioning, and community engagement to make Ramp the default for newly incorporated US startups. Build the funnel, P&L, and metrics, work with Product and Growth, and represent Ramp across startup events and networks.

As a Software Engineer Intern, you'll design and launch features on Ramp's Android app, collaborating with product and engineering teams to scale the app.

As a Software Engineer at Ramp, you'll own backend services for the accounting platform, build scalable transaction processing systems, and improve developer tooling while ensuring high standards of correctness and observability.

The Software Engineer will build systems for fraud detection, identity management, and account protection while collaborating cross-functionally to improve risk decision-making and user experience.

The Partner Development Representative will generate partnerships with financial institutions, conduct outreach, educate decision-makers about Ramp's offerings, and maintain client data in Salesforce.

The Senior Scaled Customer Activation Manager will onboard and activate a large portfolio of customers, drive adoption of Ramp's platform, and ensure a high-quality customer experience while managing multiple tasks efficiently.

Customer Success Managers manage partner-referred customer activation, growth, and retention, build relationships, and drive partner onboarding and education.

As a Product Manager, lead the strategy and execution of AI-native products, managing a team to solve customer problems. Engage in prototyping and utilize customer insights to enhance user experiences.

Build Ramp's presence in Europe by qualifying inbound leads and sourcing outbound opportunities across UK/Ireland. Conduct consultative discovery, convert interest into pipeline, partner with Account Executives, maintain Salesforce records, refine talk tracks, and support GTM initiatives with the GM Europe.

Lead Ramp's performance marketing strategy, managing multiple channels and teams. Design frameworks for budget allocation and optimize marketing spend for ROI while fostering a data-driven culture.

The Enterprise Customer Activation Manager will lead onboarding for Ramp's Bill Pay and Procurement, optimize customer processes, manage multiple activations, and drive product adoption effectively.

As an AI Product Operator, you'll lead the deployment of AI-driven automations, enable teams, and foster an AI-native culture at Ramp. Responsibilities include mapping processes, optimizing workflows, and coaching internal champions to enhance productivity.

The Senior Data Scientist will optimize marketing investments through statistical and machine learning models, working closely with finance and engineering teams.

Own a book of European customers end-to-end: drive implementation, adoption, and expansion; build change-management strategies; quantify Ramp's CFO-level impact; feed product insights to Engineering; support GM on strategic initiatives.

As a Channel Sales Consultant, you'll drive revenue through partnerships, enable TMC partners, and deliver product demos to enterprise clients, while shaping Juno's growth in guest travel management.

The Senior Software Engineer will develop self-serve tooling for marketing teams, focusing on AI-augmented workflows and internal platforms, ensuring high velocity and quality in project execution.

Lead and grow a product design team, define product vision for AI-native areas, partner with product and engineering, stay close to customers, ship impactful work, mentor designers, and raise design craft and systems thinking across the organization.