Jobs at Ramp

Administer and enhance go-to-market business systems supporting Post Sales, Customer Success, Account Management, and Solutions teams. Build Salesforce automations, validations, and applications; analyze requirements; write technical specifications; implement system changes and integrations; and maintain documentation. The role partners with Finance Operations and Quote-to-Cash teams to deliver scalable systems solutions across the organization.

Build account strategies, research and engage mid-market finance leaders, qualify prospects through consultative discovery, handle objections, and create opportunities with Account Executives. Use AI, Salesforce, and performance data to improve outreach, account prioritization, personalization, and workflow efficiency while maintaining accurate prospect records.

Generate new sales opportunities through inbound qualification and outbound outreach. Research and prioritize SMB accounts, identify finance decision-makers, and conduct phone, email, and multichannel campaigns. Qualify prospects through consultative discovery, communicate Ramp’s value, maintain accurate Salesforce activity data, and use AI tools to improve research and workflow efficiency. Participate in coaching and feedback to build foundational outbound selling skills and contribute qualified pipeline.

Manages and develops Account Executives responsible for acquiring and closing new business. Oversees coaching, hiring, training, quota performance, pipeline strategy, forecasting, dashboards, sales processes, and cross-functional collaboration. Builds sales playbooks, improves team efficiency, and represents the AE team across the organization. Requires quota-carrying sales experience, sales-team leadership, SaaS or outbound sales experience, data analytics proficiency, and strong communication skills.

Own and evolve Ramp’s post-sales business systems. Design and deploy Salesforce applications, integrations, iPaaS solutions, data contracts, and revenue workflows supporting onboarding, activation, contracts, subscriptions, expansions, and book-of-business management. Establish scalable architecture, reliable error handling, reconciliation, data integrity, technical documentation, testing, and governance while partnering with Deal Desk, Legal, Finance, Data, Product, and GTM teams.

Serve as the technical lead for Enterprise & Public Sector sales: deliver customized demos, design bespoke integrations, lead technical discovery and RFPs, collaborate with Sales/Product/Engineering to implement API/SFTP solutions, and advise on accounting and controllership workflows to drive product activation and customer value.

Partner with enterprise finance customers to analyze workflows, identify AI and automation opportunities, define solution requirements, and support implementation. Design deployment plans, integrations, governance, model and prompt evaluations, change management, testing, and rollouts. Synthesize customer insights into scalable product opportunities, communicate impact to executives, and collaborate with Product, Engineering, and go-to-market teams.

Own Juno’s product operations and customer support systems, including launch readiness, customer testing, change management, communication, Linear project tracking, issue triage, escalations, and feedback analysis. Partner with product and engineering to surface risks, manage dependencies, improve shipping processes, and convert recurring customer friction into actionable improvements. Build AI-powered workflows, automations, knowledge systems, and self-service experiences to improve operational efficiency and support quality.

Advise accounting and channel partners on Ramp’s finance SaaS solutions, including product workflows, integrations, implementations, and technical accounting features. Deliver customized demos, training, enablement, and workflow guidance; architect and validate API integrations; evaluate use cases and ROI; support sales and post-sales implementations; and communicate partner needs to Product and internal teams.

Lead scaling of Ramps System Integrator (SI) implementation program: build operating model, certify partners, define scope and quality standards, enable technical readiness across ERP integrations and data migration, design commercial incentives, and measure delivery quality and customer outcomes while influencing product and cross-functional teams.

The Senior Product Partnerships Manager will own strategic product partnerships, manage integrations, negotiate terms, and ensure successful product launches.

Own expansion and retention for a scaled portfolio of Ramp customers. Identify growth opportunities, manage upsell and cross-sell strategies, execute sales processes through close, and maintain an expansion pipeline. Serve as a trusted advisor to customer stakeholders, gather feedback for product and communications teams, and collaborate cross-functionally to improve operational efficiency. The role requires consultative selling, customer engagement, CRM usage, product demonstrations, and consistent achievement of sales targets.

Support senior executives by managing complex calendars, inboxes, travel, meetings, communications, budgets, expenses, vendors, and sensitive information. The role requires proactive coordination, sound judgment, discretion, and strong stakeholder partnership. Executive Assistants will also build workflows, documentation, and automation using AI and modern collaboration tools to improve organizational efficiency and executive leverage.

Own full-cycle recruiting for Recruiting, Risk, and other G&A functions. Lead searches from intake and market mapping through sourcing, assessment, offer, and close. Partner with senior leaders to define hiring strategies, calibrate standards, improve interview processes, and make data-informed decisions. Build proactive pipelines, assess specialized talent, manage competing offers, and deliver strong candidate experiences in a fast-moving technology company.

Own full-cycle recruiting for Ramp’s UK GTM expansion across Sales, Solutions Consulting, Partnerships, and Customer Success. Build market intelligence, identify and engage exceptional candidates, influence senior hiring leaders, manage candidate experience through offer close, and develop recruiting systems and networks supporting future international growth.

Own operations for Ramp products, using customer feedback and product analytics to identify improvements, develop scalable processes, support launches, manage incidents, and oversee partner and vendor relationships. Collaborate with product, engineering, design, data, and customer-facing teams to drive cross-functional initiatives and inform product roadmaps. The role requires at least two days per week in person at Ramp’s New York City headquarters.

Own quota-carrying technical sales for Ramp’s AI applications, agents, and infrastructure. Lead discovery, demonstrations, workshops, proofs of concept, ROI and total cost of ownership analyses, technical validation, objection handling, and deal strategy through close. Partner with account executives and internal teams while engaging engineering, IT, security, finance, and executive stakeholders. Help establish repeatable messaging, sales plays, qualification criteria, and go-to-market processes for Ramp’s emerging AI business.

Own Ramp’s financial-crimes compliance controls-effectiveness framework across manual procedures, detection rules, automation, and AI-enabled workflows. Establish testing, documentation, evidence retention, monitoring, issue remediation, and governance standards. Partner with Product, Engineering, Design, and Data teams to embed BSA/AML and sanctions requirements into technology initiatives. Evaluate emerging risks, control gaps, AI outputs, and remediation efforts while supporting audits, regulators, bank partners, and heightened compliance reviews.

Administer and improve go-to-market business systems supporting Sales, Account Management, Partnerships, and Product teams. Build Salesforce automation, validations, and applications; implement systems and integrations; translate business requirements into specifications; manage end-to-end implementations; create performance and data-accuracy reports and dashboards; and maintain systems documentation. The role requires strong Salesforce and marketing automation expertise, structured problem-solving, communication, and autonomous execution.

Leads Ramp’s Strategic Technical Consulting team and owns post-sales technical implementation for major enterprise accounts. Responsibilities include coaching senior consultants, overseeing solution design and delivery, managing escalations, co-owning activation milestones, defining the strategic delivery model, forecasting capacity, tracking KPIs, and partnering with Customer Success, Sales, Product, Engineering, and Operations. The role also translates customer needs into product improvements and serves as the senior technical leader for complex ERP, API, and financial-system implementations.