Teams at RAM Partners

Provide Yardi-focused application training (web-based and on-site), deliver end-user support via phone, email and Zendesk, troubleshoot software issues, coordinate with Operations and vendors, participate in testing and implementations, and travel ~25-50% to support in-person training.

Perform make-ready work and complete work orders promptly, including painting, drywall, preventative maintenance, emergency coverage, and shop upkeep. Provide weekly parts/material lists, deliver customer service to residents and vendors, follow safety procedures, and perform additional tasks as assigned.

Support property financial operations and vendor invoicing, review accounting records, coordinate maintenance and service requests, promote resident satisfaction, and assist property manager with daily tasks. Requires tax credit familiarity and use of property-management software.