Provide Tier 1 and Tier 2 support via email and helpdesk tools; triage, track, and resolve requests; perform first-level troubleshooting; escalate and coordinate with technical and QA teams; ensure consistent high-quality customer experience during specified PHT working hours.

The Business Solution Consultant aids Project Managers in implementing software for customers, ensuring onboarding success, and transforming business needs into specifications.

The Customer Support Manager will provide T1 and T2 support, ensure timely updates for customers, and collaborate with technical teams, focusing on high-quality customer experiences.

The Senior Product Manager will oversee product delivery in a B2B SaaS environment, prioritizing initiatives, collaborating with cross-functional teams, and leveraging data for product improvements.

Lead brand storytelling and content strategy, manage corporate communications, optimize digital presence, and collaborate across teams to drive engagement and demand.