Jobs at RainFocus

Leads enterprise sales for new customer acquisition, renewals, and account expansion. Manages complex, multi-stakeholder sales cycles involving software demonstrations, RFPs, contracts, negotiations, and legal review. Owns revenue targets, nurtures strategic enterprise relationships, conducts business reviews, identifies customer needs, and collaborates with Marketing, Client Success, Product, Services, and Legal to drive recurring revenue and customer satisfaction.

Assists with developing and maintaining responsive user interfaces using HTML, CSS, SASS, and JavaScript. Collaborates with senior developers, designers, and product managers; troubleshoots cross-browser UI issues; participates in code reviews; and supports client branding, templates, white-labeling, and event workflows. The role offers early-career exposure to React, Svelte, accessibility, APIs, and enterprise software development.

Lead customer discovery, UX research, prototyping, usability testing, and market validation for RainFocus’s event-management software. Partner with product managers, developers, sales, legal, executives, and customers to define problems, test hypotheses, evaluate willingness to adopt and pay, and recommend go/no-go decisions. Lead a small cross-functional pod, communicate evidence-based findings, and create reusable research and prototyping processes. This role focuses on exploratory prototypes and does not ship production code or implement customer-specific solutions.

Owns solution architecture for complex enterprise event technology implementations. Leads discovery, requirements gathering, solution design, integrations, platform adoption, quality oversight, and executive client consultations. Provides portfolio-level implementation guidance, mentors Solution Consultants, supports process improvement, and contributes to thought leadership. Requires extensive SaaS implementation experience, strong enterprise integration expertise, executive communication skills, and travel up to 20%.

Supports post-sale SaaS implementations by gathering requirements, designing workflows, configuring the RainFocus platform, training client administrators, documenting solutions, managing risks, and leading client demos and project calls. The role collaborates with solution architects and project managers, balances multiple assignments, estimates effort, and contributes to implementation processes and templates. Domestic and international travel of up to 20% is required.

Lead the vision, roadmap, adoption, and quality of RainFocus’s emerging Sales Module for enterprise revenue teams. Develop agent-ready capabilities using MCP, Salesforce, Slack, and Claude; ensure consistent experiences across native and external channels; direct an external Salesforce development partner; improve product data for AI insights; and collaborate with engineering, marketing, and go-to-market leaders. The role requires deep enterprise SaaS product leadership, sales and revenue operations expertise, Salesforce ecosystem knowledge, and experience delivering AI-native products.

Maintains and audits Budget to Actual documentation, tracks deliverables against contracts, and supports Client Success operations. Conducts workflow and administrative audits, organizes account repositories, maintains operational scorecards, and assists with Salesforce reporting, dashboard audits, risk analysis, and process improvements. The role requires strong attention to detail, analytical ability, communication, organization, and independent deadline management.

Manage enterprise account renewals, upsells, and revenue expansion for named accounts. Responsibilities include complex deal-cycle management, software demonstrations, RFP responses, contract negotiations, quarterly business reviews, account relationship development, and cross-functional collaboration with Sales, Client Success, Product, Services, and Legal. The role focuses on exceeding renewal targets, increasing customer satisfaction, and expanding RainFocus solutions within global events programs.

Develop and maintain scalable enterprise web applications using Java and React. Build full-stack features spanning database schemas, backend services, frontend components, and real-time interactions. Prototype and integrate LLMs, APIs, and retrieval pipelines to create AI-powered experiences. Collaborate with Product Management, UX, and engineering teams while participating in code reviews, Agile development, and architectural decisions.

Pre-sales technical lead supporting CRM and RevOps integrations for enterprise deals: architect demos, map complex Salesforce workflows, handle security and integration objections, scope implementations, and influence product roadmap to drive Sales Module growth.

Lead go-to-market strategy for a product line connecting event data to Revenue Action Orchestration. Build business cases, craft messaging and pricing, enable sales, manage releases, run market research, architect AI-driven solutions, and align cross-functional teams to drive measurable revenue outcomes for enterprise customers.

Lead client-facing, multi-stakeholder event technology implementations from planning through post-event review. Manage timelines, risks, scope, stakeholder communication, change control, and project financials across multiple concurrent 9–12 month engagements, coordinating internal teams and ensuring successful adoption.

The Project Manager at RainFocus will lead client project implementations, manage project scope and timelines, and ensure positive outcomes while collaborating with clients and internal teams.