Jobs at Rail Delivery Group

Manage the Eyewitness Intelligence System project from planning through delivery, coordinating teams, train operators, government stakeholders, suppliers, and transport organizations. Responsibilities include developing schedules and budgets, managing risks, scope, requirements, changes, dependencies, and benefits, leading project teams, monitoring performance, reporting progress, and ensuring delivery against quality, time, and cost objectives.

Leads business intelligence and data analysis across Rail Delivery Group, delivering dashboards, analytical products, data models, and decision support. Shapes Microsoft Fabric and Power BI governance and roadmap, leads Tableau migration, manages analytical projects, drives automation and transformation, and develops analysts and contractors. Partners with stakeholders, engineering, architecture, suppliers, and industry bodies to communicate actionable insights and improve performance.

Partners with senior leaders to develop and implement people strategies, provide employment relations advice, manage HR risks, support learning and development, lead change initiatives, and advance inclusion and wellbeing. The role requires a commercially aware HR generalist who can influence stakeholders, measure HR effectiveness, advise on UK employment law, and deliver practical people solutions during a six-month fixed-term contract.

Deliver B2C CRM and email marketing campaigns across National Rail databases using Salesforce Marketing Cloud. Build and optimize campaigns, automations, segmentation, personalization, database extracts, reporting, and A/B tests. Monitor performance, deliverability, customer retention, and lifetime value while collaborating with internal teams and suppliers.

Leads strategic communications supporting rail industry transformation and the transition to Great British Railways. Develops campaigns, engagement plans, stakeholder communications, leadership briefings, and multi-channel content. Manages agencies, suppliers, budgets, risks, and performance evaluation while coordinating communications across RDG, government departments, Network Rail, and industry partners. The role also facilitates engagement activities, supports organisational change, and contributes to team development.