Jobs at Questar Auto Technologies

Lead and scale a 24x7 global technical support organization for software and hardware products. Define strategy, SLAs, KPIs, and knowledge bases; drive automation, AI tools, and digital transformation; use analytics to improve performance; own technical escalations with R&D and Product; recruit and develop distributed teams across regions while ensuring high service quality for enterprise automotive and fleet customers.

Senior individual contributor owning end-to-end ML projects: problem framing, large-scale data pipelines, modeling (classical, survival, deep learning, LLMs/agentic flows), deployment, monitoring, evaluation, and stakeholder communication. Deliver reliable production systems, investigate failures, and mentor peers.

The Full Stack Developer will design and maintain scalable web applications, develop both frontend and backend systems, and optimize performance with modern technologies and AI-assisted tools.

The role involves responding to customer inquiries, documenting cases, coordinating with teams, and meeting service-level agreements in a 24/7 shift environment.