Lead the invoice-to-cash process and optimize SaaS billing operations, managing a billing operations team and ensuring financial compliance and customer satisfaction.

The Content Specialist creates clear, engaging content to help customers and internal teams effectively use Qualia, supporting education and knowledge management.

Lead delivery of complex enterprise implementations by defining strategy, architecting delivery plans, aligning cross-functional teams, managing executive relationships, mitigating risk, and translating implementations into scalable playbooks and industry thought leadership.

Manage and grow SMB client relationships, lead complex software implementations, drive revenue through consultative account management, collaborate with onboarding and product teams, and scale account management processes.

Own strategy and execution for Qualia Connect, driving platform roadmap, embedding AI and intelligent automation, unlocking network effects, collaborating across Engineering/Design/Go-to-Market, and hiring and mentoring product managers to scale a high-performance product organization focused on reliability and customer value.

Support Qualia's Strategic Finance team by building and owning financial models and reports, analyzing revenue and cost drivers, leveraging AI to accelerate insights, advising on pricing/product/investments, supporting fundraising and board materials, and scaling financial processes across departments.

Manage and grow enterprise accounts, lead complex implementations, drive revenue through consultative relationships, provide day-to-day support, and collaborate with onboarding and product teams to scale account management.

The Product Manager will lead the discovery and prioritization of API integrations, ensuring customer satisfaction and profitability by collaborating with cross-functional teams and analyzing market opportunities.

Own and grow Mid-Market customer relationships, lead complex implementations, drive retention and expansion, provide day-to-day support, collaborate with onboarding and product teams, and help scale account management processes.

Manual QA tester focused on Resware who will perform feature, regression, exploratory, UI/UX, API, and integration testing; define acceptance criteria, assess risk, document defects, and support CI/CD improvements.

Support RevOps by building reports and dashboards, optimizing customer success systems, resolving operations tickets, delivering ad-hoc strategic analyses, and partnering cross-functionally to improve post-sales processes and data-driven decision making.

This role involves leading and developing a Mid-Market Customer Success team, driving customer adoption, retention, and expansion, and coordinating cross-functional strategies to support customer growth.

The Customer Success Manager will maintain relationships with clients, ensure timely solution delivery, drive revenue growth, and handle escalations.

As a Senior Software Engineer, you'll build and extend web technologies, make key architectural decisions, and mentor junior developers in a fast-paced environment.

Drive go-to-market strategy and product launches, develop messaging and value propositions, create sales and customer enablement content, and partner cross-functionally to align product positioning and launch execution.

The role involves supporting compliance and payment operations, monitoring transactions, managing workflows, and analyzing operational data to improve processes in a growing fintech environment.

The Senior Product Manager will enhance and maintain Qualia's Marketplace product, collaborating with teams and clients to drive product success and strategic development.

Manage customer implementations, ensuring successful transitions to Qualia by providing technical expertise and excellent customer support during the initial stages of onboarding. Drive the implementation strategy, resolve issues, and guide clients throughout their journey with the product.

Manage customer implementations at Qualia, ensuring satisfaction and timely transitions during the critical onboarding phase. Act as primary liaison and software expert.

As a Customer Support Representative, you will handle inbound communications, assist users with technical issues, ensure timely follow-up, and improve customer satisfaction through effective communication and support.