Jobs at Quadbridge Inc.

Provides Level 2 technical support across multiple client environments, troubleshooting network, security, infrastructure, virtualization, backup, Microsoft 365, Azure, and hybrid-cloud issues. Manages escalated tickets from analysis through resolution and documentation, maintains SLA performance, administers firewalls and security controls, supports servers and virtual machines, and contributes to infrastructure projects, automation, knowledge documentation, and security improvements. Participates in on-call rotation and mentors junior technicians.

Leads strategic technology partnerships across Canada and the United States, developing alliance strategies, executive relationships, partner-sourced revenue, go-to-market initiatives, funding programs, and performance governance. Collaborates with Sales, Marketing, Services, Finance, Procurement, and Operations to maximize partner value, improve profitability, and strengthen market position. Oversees QBRs, partner enablement, scorecards, investments, rebates, MDF utilization, and issue resolution while mentoring team members and advising executive leadership.

Supports account managers and customers by preparing quotes, placing orders, sourcing products, building technology configurations, managing deal registrations, and updating sales pipelines. Develops customer relationships, communicates order delays, recommends alternatives, and coordinates with suppliers, sales operations, and services teams. The role requires strong French and English communication, customer service experience, attention to detail, analytical thinking, and an interest in developing a sales career.

Prospect and develop enterprise accounts by building relationships with decision-makers, conducting face-to-face meetings, uncovering client needs, and selling tailored IT solutions. Manage the sales pipeline in CRM tools, collaborate with product, solution, and technology partners, facilitate senior-level customer meetings, and create opportunities through consultative, value-based selling. The role requires managing complex, long sales cycles and mid-to-large accounts in a hybrid Greater Toronto Area environment.

Provide internal IT support for end users and infrastructure: manage Microsoft 365 and identity services, support Windows and mobile devices, maintain servers, AD/Entra ID and backups, troubleshoot networks/VPN/printers, participate in IT projects, automate tasks with PowerShell and automation tools, maintain documentation and security best practices.

Provide internal IT support for end-user computing, Microsoft 365, identity, endpoints and infrastructure. Own tickets, onboarding/offboarding, device lifecycle, AD/Entra ID, Windows Server, Intune/Defender, patching, backups, monitoring, basic incident triage, and use PowerShell and automation to improve IT processes and documentation.

Diriger et encadrer une équipe de gestionnaires de comptes pour atteindre les objectifs de vente, optimiser le pipeline, former au démarchage, maximiser les marges et coordonner avec partenaires et équipes internes pour développer des solutions centrées client.

Lead and coach a team of Account Managers to meet sales targets, manage pipelines and forecasts, maximize margins, coordinate cross-departmentally, handle inbound leads, and drive sales development activities including cold outreach, prospect qualification, and account mapping.