Teams at QGenda

Coordinate customer security questionnaires and RFPs across Legal, Security, Product, Engineering, Sales and Customer Experience. Maintain response libraries and compliance documentation, support SOC 2, SOX, HIPAA, FedRAMP/TX-RAMP audits, obtain evidence for continuous monitoring, track deadlines, and streamline compliance-related processes.

The Product Support Specialist will provide technical support, training, and documentation for the New Innovations platform while engaging with customers to solve their business objectives.

As a Product Support Specialist, you will engage customers in training and support for the New Innovations platform, assisting in software training, documentation, and problem-solving.