Teams at QBrainX Inc

Provides IT support by administering identity and Microsoft 365 environments, troubleshooting networks, devices, and peripherals, managing user onboarding and offboarding, configuring endpoints, and delivering remote support. Maintains tickets, documentation, and knowledge articles, performs root cause analysis, and works in SLA-driven rotational and night-shift environments.

Design and develop n8n workflows and integrations, build reusable workflow components and custom nodes, integrate APIs/databases/queues/SaaS, ensure secure scalable workflows, manage CI/CD/monitoring/deployments, troubleshoot production issues, optimize performance, collaborate cross-functionally and maintain documentation.

Design, develop, and maintain ServiceNow ITOM solutions (Discovery, Service Mapping, Event Management, Orchestration). Manage CMDB and CSDM, configure Discovery and MID Server, build scripts/workflows, integrate via REST/SOAP, troubleshoot performance, support upgrades, and collaborate with DevOps/infrastructure teams.