Jobs at QAD

Drive expansion within existing enterprise manufacturing customers by selling Champion AI agents and upgrades to Adaptive ERP on AWS. Own end-to-end account growth: identify whitespace, build AI business cases, collaborate with Customer Success, manage complex cross-sell deals, maintain pipeline and forecasts, and cultivate executive relationships. Travel up to 50% to meet customers.

Lead hands-on, shop-floor transformations across EMEA, coaching frontline operators and plant leadership in Lean, Kaizen, TPM, and Six Sigma. Run intensive onsite deployments (90% travel), manage 5–6 customer accounts through 90-day engagements, deliver measurable productivity and efficiency gains, and drive behavior change to maximize adoption of the Redzone platform.

Own messaging, positioning, pricing narrative and thought leadership for QAD's AI and manufacturing platform. Partner with Product, Sales, Customer Success and Product Ops to shape packaging, pricing, content, launches, and sales enablement. Drive competitive positioning, customer case studies, analyst and conference presence, and act as product-marketing subject matter expert for high-stakes deals.

Own the Persona Agent platform roadmap for agent capabilities across procurement, sourcing, order management and planning. Capture field signal from FDE and Architects, triage patterns into reusable platform features, write clear specs and acceptance criteria, define evaluation metrics and telemetry, set trust and autonomy guardrails, and work with Applied AI and engineering to ship measurable improvements that reduce bespoke deployment effort.

Lead AI product initiatives across internal and customer-facing products; own roadmap, define user stories and KPIs, manage backlog in JIRA, collaborate with Sales/Services and engineering, and drive delivery and measurable outcomes.

Lead product strategy and roadmap for Inventory, Distribution Order, Quality and WMS modules. Design AI-driven workflow agents, integrate AI to improve warehouse outcomes, partner cross-functionally, and ensure features deliver measurable ROI like reduced stockouts and faster fulfillment.

Design, implement, and maintain highly available, scalable systems; own observability, monitoring, alerting, and incident response; build automation, self-service tooling, and CI/CD; define and track SLIs/SLOs and reduce operational toil through automation and GitOps practices; mentor engineers and drive reliability-oriented architecture and post-incident improvements.

The Marketing Operations Coordinator will manage marketing execution, coordinate projects, ensure campaign deployment, maintain data integrity, and document processes in a SaaS environment.

Lead product strategy and execution for Procure-to-Pay and Supplier Relationship Management at QAD. Define end-to-end procurement workflows, build AI agent and decision-service capabilities, partner across engineering, AI, sales, and customer teams, run customer discovery, and deliver measurable workflow improvements to reduce manual effort, mitigate supplier risk, and increase SRM adoption in manufacturing.

Lead and build a Product Operations function for AI-powered manufacturing software. Own portfolio prioritization, New Product Introduction (stage-gate) for AI products, capability-tier framework, trust and safety governance, and enforcement of product ownership. Hire and lead a small team, serve as strategic partner to the CPO, and ensure measurable learning and governance across the product portfolio.

Design, deliver, and manage global training programs for Support: onboarding, continuing education, product/process updates, and soft-skills. Develop self-paced digital content, administer the LMS, collaborate with SMEs, evaluate training effectiveness, and support global schedules including shift rotations and weekend coverage.

Analyze complex global support and operational problems, translate requirements into functional specifications, configure and maintain CRM/CMDB/ITSM systems, integrate AI tools and automations, test and implement out-of-the-box configurations, and support post-implementation operations across global support hours.

The IT Application Operations Analyst supports enterprise applications, performs administration and troubleshooting, responds to incidents, ensures compliance, and drives continuous improvement in application operations.

Lead product telemetry, launch operations, and post-launch adoption across the portfolio. Own KPI governance, value-realization tracking, NPI launch mechanics, adoption health monitoring, root-cause diagnosis, PM enablement, and product-ops tool intake. Partner closely with Customer Success, data teams, and AI evaluation leads to drive adoption and ROI.

Lead the development and expansion of Redzone's partner ecosystem across EMEA, managing strategic partner relationships to drive revenue and market penetration.

The Product Manager for Distribution oversees the value stream from suppliers to customers, focusing on market problems, product strategy, and ensuring successful adoption and revenue growth.

Design, implement, and own scalable full-stack features for an enterprise SaaS platform. Resolve complex technical issues, optimize systems for performance and scalability, mentor junior engineers, and collaborate with Product, QA, and DevOps to deliver cloud-native, microservices-based solutions.

The Senior Product Manager will define and manage the product lifecycle for QAD's AI-powered Copilot, improving query capabilities in manufacturing and ensuring effective market adoption.

Design, implement, and own scalable full-stack SaaS features across frontend and backend. Resolve complex performance issues, mentor junior engineers, and optimize systems for scalability, maintainability, and efficiency within cloud-native, microservices-based architectures.

The Channel Sales Manager will identify and develop new business within QAD's existing customer base, manage sales pipelines, and lead the sales process while working collaboratively across teams.