Jobs at Pyramid Global Hospitality

Participate in a 12-month hospitality leadership development program while serving as an assistant manager in hotel operations. Gain cross-functional exposure to rooms, revenue management, sales and marketing, human resources, and business development. Complete coursework in leadership, communication, problem-solving, and performance coaching. Support guest-facing operations in a fast-paced environment with variable schedules, physical work, and potential taskforce assignments.

Supervise front desk operations, deliver exceptional guest service, oversee check-in and room assignments, resolve guest concerns, manage cash and sundries inventory, train and coach front desk staff, coordinate with housekeeping and maintenance, promote hotel programs, and communicate operational information to management. The role requires flexible availability, strong communication, computer skills, and the ability to work on foot in a fast-paced hotel environment.

Supervises hotel maintenance operations, including repairs, preventive maintenance, equipment upkeep, grounds maintenance, asset protection, inventory management, and contractor coordination. Responds to guest maintenance requests, supports staff training and motivation, maintains department records, and assists the Director of Engineering. Requires hospitality maintenance experience, supervisory experience, technical troubleshooting skills, and the ability to perform physically demanding tasks.

Provides attentive guest service in resort recreational areas. Responsibilities include monitoring pool and recreation spaces, maintaining cleanliness, managing towels and supplies, checking in guests, setting up and breaking down areas, removing trash and soiled linens, and coordinating with housekeeping. Requires an engaging personality, effective communication, physical stamina, ability to lift at least 25 pounds, and availability for varied shifts, including nights, weekends, and holidays.

Lead group sales business development and revenue growth for a hotel property. Responsibilities include managing leads and sales pipelines, prospecting, cultivating client relationships, negotiating contracts, preparing proposals, conducting site inspections, attending industry events, monitoring market trends, collaborating with hotel operations, and achieving sales targets.

Supervise front desk operations, provide exceptional guest service, check guests in and out, resolve issues, coordinate with hotel departments, and train and coach front desk staff. Maintain room assignments, inventory, cash-handling procedures, emergency readiness, and accurate communication with management. Promote hotel programs and assist other departments as needed while ensuring adherence to operating standards.

Assists with managing food and beverage operations across restaurants, room service, lounges, and banquets. Oversees service quality, staffing, purchasing, inventory, budgets, revenue improvement, POS reporting, cash controls, menu analysis, and compliance with company standards. Leads meetings, supports employee communication and development, coordinates with other departments, and helps maintain emergency procedures and operational records.

Cleans and sanitizes kitchen areas, operates the dishwashing machine, washes dishes and cookware, maintains mop and disposal stations, cleans floors and kitchen equipment, polishes stainless steel, and removes trash while following safety, sanitation, brand, and regulatory standards.

Provides physical security for a luxury resort by conducting preventive patrols, responding to emergencies, protecting guests, employees, and property, completing incident reports, supporting safety procedures, and helping maintain compliance with liquor laws. The role also assists with security programs, reviews written records, and supports guests and other departments while working flexible shifts, including nights, weekends, and holidays.

Welcomes spa guests and manages arrivals, departures, appointment scheduling, phone and email inquiries, retail transactions, memberships, and guest requests. Maintains accurate records, coordinates schedules and treatment availability, handles payments, supports opening and closing procedures, and keeps the reception area organized. The role collaborates with spa and hotel teams to deliver professional guest service while protecting guest confidentiality.

Maintain guest rooms, public areas, and hotel building systems through inspections, repairs, emergency response, equipment monitoring, record keeping, and safety compliance. The role works with HVAC, plumbing, electrical, mechanical, boiler, chiller, elevator, and fire safety systems. Engineers also train staff, respond to equipment failures, and provide a safe, functional environment for guests and employees. Flexible scheduling, including evenings, weekends, holidays, and possible overnight shifts, is required.

The Senior Sales Manager will lead sales efforts for the opening of the Virginia Guesthouse, prospecting and closing corporate, group, university, social, and association business. Responsibilities include developing client and community relationships, achieving revenue goals, executing targeted sales strategies, maintaining CRM records and pipeline reports, collaborating with revenue management and events teams, and mentoring junior sales staff.

Plans, coordinates, and executes conference, catering, social, corporate, and special events. Manages contracts, client communications, proposals, room and meeting requirements, vendor services, event documentation, upselling, and onsite execution. Coordinates with resort departments, conducts site visits and pre/post-event meetings, addresses guest concerns, monitors satisfaction, and maintains organized client files. Provides administrative and sales support while ensuring exceptional service and operational follow-through.

Supervise hotel front desk operations, deliver exceptional guest service, check guests in and out, resolve issues, manage room assignments and cash procedures, maintain inventory, and coordinate with housekeeping and maintenance. Train, coach, and direct front desk staff while ensuring standard procedures and emergency policies are followed. The role requires flexible availability, including nights, weekends, and holidays.

Supervise front desk operations, deliver exceptional guest service, resolve concerns, and serve as Manager on Duty. Oversee scheduling, staffing, payroll review, training, coaching, audits, reporting, inventory, room controls, and revenue initiatives while coordinating with hotel departments to maintain brand standards and operational efficiency.

Maintains golf course grounds by mowing, watering, fertilizing, planting, pruning, edging, trimming, repairing divots, and maintaining irrigation systems. Operates landscaping equipment and mechanical loaders, performs minor equipment repairs, reports course abnormalities, supports special projects, and assists with maintenance facility housekeeping. The role requires outdoor work, physical stamina, attention to detail, teamwork, and guest-focused communication.

Sets up, maintains, and breaks down banquet and conference rooms for events. Arranges tables, chairs, risers, dance floors, carts, linens, and other equipment according to client needs. Provides guest assistance, performs minor equipment maintenance and inventory, cleans storage and event areas, follows safety procedures, and supports other duties as assigned. Requires physical lifting, bending, kneeling, pushing equipment, and a flexible schedule.

Supervise stewarding staff and oversee daily kitchen back-of-house cleanliness, sanitation logs, dishwashing, recycling, safety, equipment care, and work-area readiness. Support culinary and food service teams, maintain sanitary standards, conserve energy and water, assist during changing business levels, and foster a positive team environment. The role requires prior steward experience, strong communication, physical stamina, and the ability to lift at least 25 pounds.

Lead daily operations for a 143-room hotel, overseeing department heads across rooms, front office, housekeeping, maintenance, food and beverage, and guest services. Drive service excellence, labor productivity, financial performance, compliance, team development, and operational improvements. Partner with sales, revenue management, ownership, and corporate stakeholders to support occupancy, profitability, and brand standards.

Supervise front desk operations, provide exceptional guest service, check guests in and out, manage special requests, resolve issues, and coordinate with housekeeping and maintenance. Train and coach front desk staff, maintain inventory and the house bank, process payments and refunds, promote hotel programs, communicate with management, and follow emergency and operational procedures.