Jobs at Pyramid Global Hospitality

Manages sales and revenue activities for a large resort and indoor waterpark property. The posting provides limited detail about specific responsibilities, qualifications, compensation, travel, or required systems.

Develop and execute group sales strategies for a resort waterpark, securing corporate, educational, community, and special-event business. Manage client relationships, proposals, bookings, forecasts, pricing, and revenue performance. Analyze demand and sales trends, identify ancillary revenue opportunities, collaborate with marketing and operations, coordinate group experiences, and support guest satisfaction. Occasional local travel, evenings, weekends, holidays, and special events may be required.

Build and support secure full-stack web applications, internal tools, APIs, data pipelines, and database schemas. Develop AI agents and LLM-powered solutions using Agentic AI, RAG, tool calling, guardrails, and Microsoft Foundry. Deploy machine learning models for predictive analytics, implement automated testing and CI/CD, resolve application and data issues, and modernize legacy systems. Collaborate with technical teams and business stakeholders to deliver scalable information and decision-support solutions.

Leads THesis Hotel Miami’s sales strategy, revenue growth, market share, and profitability across corporate, group, transient, catering, university, leisure, and local segments. Builds market relationships, prospect pipelines, strategic partnerships, and high-value accounts while representing the hotel throughout South Florida. Coaches the sales team, collaborates with revenue management, marketing, operations, and food and beverage teams, and owns forecasting, account production, pipeline management, and commercial performance.

Leads the hotel's overall sales strategy and revenue generation across corporate, group, transient, leisure, social, catering, university, healthcare, and local market segments. Develops business plans, drives direct selling and account development, manages key partnerships, collaborates with revenue management, monitors market performance, forecasts results, and leads the sales team. Represents the hotel in the local hospitality community and contributes to executive-level hotel strategy.

Drive hotel group and corporate sales by prospecting new business, managing client relationships, closing bookings, coordinating group details with hotel departments, maintaining sales records, and supporting revenue growth. Conduct site tours, client meetings, and sales calls while monitoring contracts, billing, room blocks, events, and guest satisfaction from booking through post-event follow-up.

Manages public relations for Benchmark Resorts & Hotels properties and portfolio campaigns. Responsibilities include media and influencer relations, story development, press materials, crisis communications support, campaign coordination, content development, media visits, reporting, and maintaining PR resources. The role partners with hotel teams, corporate stakeholders, and external agencies to generate coverage, execute integrated campaigns, and strengthen portfolio visibility.

Provides high-level administrative support to the Hotel General Manager and Executive Committee. Responsibilities include managing calendars, coordinating meetings and events, preparing correspondence and reports, handling confidential communications, conducting research, tracking expenses, coordinating administrative projects, and managing internal and external relationships in a fast-paced hotel environment.

Leads the resort’s finance and accounting operations, including financial strategy, budgeting, forecasting, reporting, payroll, internal controls, tax support, and asset accounting. Analyzes profitability and budget performance, strengthens financial systems, ensures reporting accuracy and deadlines, and partners with ownership, lenders, management, and operational leaders. Manages, develops, and retains the accounting team in a complex, seasonal hospitality environment.

Supports resort Human Resources operations, including full-cycle recruiting, onboarding, employee relations, training compliance, payroll and benefits support, employee communications, engagement initiatives, and HR program execution. Provides responsive customer service to employees, maintains records and reports, supports diversity recruiting, and helps ensure compliance with employment laws and company policies. Requires strong organization, discretion, bilingual English and Spanish communication skills, and proficiency in Microsoft Office.

The Senior Group Sales Manager drives hotel group revenue by prospecting, developing accounts, negotiating contracts, conducting site inspections, and achieving room-night, room-revenue, and banquet booking goals. The role manages corporate, association, and meeting-planner relationships; partners with revenue management and hotel operations; maintains forecasts and account records; and mentors sales colleagues. Success is measured by profitable account growth, new business development, client retention, booking performance, and forecast accuracy.

The Accounts Payable Manager processes and verifies invoices, purchase orders, receiving records, payment approvals, expense checks, and manual check requests. The role maintains vendor files, reconciles vendor statements and daily cash deposits, resolves vendor inquiries, files accounting reports, submits capital invoices, prepares food and beverage worksheets, and assists with income journals and other Controller-assigned tasks.

The Corporate Sales Manager prospectively sells hotel group rooms, corporate accounts, meetings, and event services. Responsibilities include developing client relationships, converting inquiries, preparing proposals and contracts, coordinating group details with hotel departments, monitoring bookings through post-event follow-up, maintaining sales records, and supporting revenue growth. The role requires client-facing professionalism, negotiation, organization, hospitality experience, and proficiency with hotel sales and Microsoft Office systems.

The Accounting Manager oversees hotel accounting operations, including accounts payable, accounts receivable, payroll, general ledger, cash management, financial reporting, and month-end close. The role ensures accurate records, internal controls, audit and regulatory compliance, budgeting support, collections, reconciliations, and financial analysis. It partners with operational leaders to improve profitability and processes, supports ownership reporting and capital projects, and leads accounting-related system implementations and special projects.

Supports the hotel Sales team with proposals, contracts, client records, lead tracking, scheduling, reports, events, communications, and departmental coordination. Provides executive administrative support to the General Manager, including calendar management, meetings, correspondence, confidential files, and follow-up. Coordinates hotel IT requests, vendors, equipment, access changes, and technology issues. Also assists with safety, risk management, sustainability documentation, compliance reporting, and related hotel initiatives.

Supports daily HR operations for a luxury resort, including recruiting, applicant screening, interviewing, onboarding, employee relations, engagement initiatives, benefits and leave administration, HR recordkeeping, compliance, reporting, and policy guidance. The role partners with managers, maintains confidential employee information, coordinates training and events, supports workforce planning, and promotes a positive workplace culture. Flexibility to work evenings, weekends, and holidays may be required.

Develops and manages corporate group sales accounts for a hotel, generating room-night, catering, event, and revenue opportunities. Responsibilities include prospecting, relationship building, proposals and contracts, hotel tours, sales pipeline management, event coordination, CRM updates, networking, and collaboration with revenue management and hotel operations. The role supports corporate occupancy and banquet growth while ensuring a smooth transition from sales to event execution.

Provides administrative, sales, and operational support to a resort Sales and Marketing team. Responsibilities include handling sales inquiries, preparing proposals and contracts, updating Delphi and other hospitality systems, coordinating site visits and client amenities, managing supplies and files, preparing reports, and liaising with hotel departments. The role requires strong organization, communication, proofreading, follow-through, and proficiency with Microsoft Office and hospitality software.

Supports resort-wide HR operations, including employee relations, investigations, recruitment, onboarding, compliance, performance management, training, benefits, workers’ compensation, engagement, compensation administration, and HR records. Partners with leaders on staffing, workforce planning, policy application, and sensitive workplace matters while maintaining confidentiality and compliance with employment laws.

Develops and converts group hotel business by prospecting, managing key accounts, negotiating rates and contracts, conducting presentations and property tours, and achieving room revenue, room-night, catering, and activity goals. Builds long-term client relationships, maintains sales pipelines and CRM records, partners with revenue management and hotel operations, represents the property at industry events, and supports the hotel's commercial strategy.