Teams at Pyramid Global Hospitality

Provides overnight security for a hotel resort by conducting preventive patrols, responding to emergencies, protecting guests, employees, property, and information, completing incident reports, supporting safety and liquor-law compliance, and assisting with security programs. Requires professionalism, strong communication, customer focus, flexibility for nights, weekends, and holidays, and the ability to support guests and team members in a hospitality environment.

Maintains hotel public areas, bathrooms, lounges, hallways, and service areas; collects trash and soiled linens; replenishes clean linen supplies; assists room attendants with heavy lifting and deep cleaning; follows housekeeping procedures; and provides friendly guest service.

Supervise evening front desk operations, support and coach front desk agents, manage guest check-ins and check-outs, resolve concerns, monitor arrivals and room assignments, handle cash and reports, and ensure hotel standards are followed. The supervisor coordinates with other departments, trains team members, maintains an organized lobby, and promotes exceptional guest service. The role requires hotel front desk experience, weekend and evening availability, strong communication, problem-solving, organization, and the ability to stand for a full shift.