Teams at Pyramid Global Hospitality

Participate in a 12-month hospitality leadership development program while serving as an assistant manager in hotel operations. Gain cross-functional exposure to rooms, revenue management, sales and marketing, human resources, and business development. Complete coursework in leadership, communication, problem-solving, and performance coaching. Support guest-facing operations in a fast-paced environment with variable schedules, physical work, and potential taskforce assignments.

Supervise front desk operations, deliver exceptional guest service, oversee check-in and room assignments, resolve guest concerns, manage cash and sundries inventory, train and coach front desk staff, coordinate with housekeeping and maintenance, promote hotel programs, and communicate operational information to management. The role requires flexible availability, strong communication, computer skills, and the ability to work on foot in a fast-paced hotel environment.

Supervises hotel maintenance operations, including repairs, preventive maintenance, equipment upkeep, grounds maintenance, asset protection, inventory management, and contractor coordination. Responds to guest maintenance requests, supports staff training and motivation, maintains department records, and assists the Director of Engineering. Requires hospitality maintenance experience, supervisory experience, technical troubleshooting skills, and the ability to perform physically demanding tasks.