Jobs at Puzzle Consulting Services

Lead implementation and configuration of the Bright Suite supply-chain solutions; perform testing, troubleshooting, SQL/XML integration, and issue resolution; collaborate with clients and analysts to meet business requirements; provide on-site implementation support with significant travel.

Provide Tier 1 support as the first point of contact: handle incoming requests, resolve common issues, document actions, escalate with context, and perform advanced platform setup and configuration for customers.

Serve as a creative leader producing and reviewing social-first static, motion, and short-form video content across major platforms. Mentor designers, shape creative strategy and systems, collaborate with cross-functional teams, apply AI tools, and ensure creative meets platform best practices and performance goals while supporting pitches and new business.

Implement, configure, test, and support a cloud-based fulfillment SaaS. Collaborate with clients to analyze and resolve implementation issues, develop/test client-specific enhancements, and assist analysts with technical troubleshooting.

Provide technical support and implementation for installed SaaS clients: own tickets, troubleshoot and configure systems, provide phone support, foster client competency, and continuously improve customer experience.

Create and optimize health and wellness SEO content: audit existing pages, publish long-form articles (10-12/month), implement on-page SEO and schema, build location and product pages, manage content calendar, collaborate with clinicians for accuracy, and monitor performance via Search Console and GA4 to drive organic growth.