Jobs at Puzzle Consulting Services

Develop and maintain Banner CIS applications, Oracle database programs, interfaces, and legacy systems using Oracle Forms, Reports, SQL, PL/SQL, Pro*C, and Pro*COBOL. Provide application enhancements, production support, troubleshooting, design documentation, code reviews, and Tier 3 support. Collaborate with analysts and end users to clarify requirements, estimate work, improve software delivery practices, and deliver custom modifications in Windows and Unix environments.

Own Bright Portal adoption for 3PL customers: embed with Professional Services, prioritize backlog, convert feedback into tickets, build customer prototypes, package and drive adoption of new features, and measure success by customer adoption.

Hands-on Media Manager responsible for day-to-day execution and optimization of paid media across Google, Meta, Target Roundel and emerging channels. Manage a $600K+ annual media budget, perform daily monitoring and budget pacing, run creative and landing page tests, deliver weekly and monthly performance reporting and attribution, and partner on quarterly budget planning and channel strategy.

Design, implement, and maintain scalable SaaS features using C#/.NET. Lead architecture, mentor engineers, conduct code reviews, resolve performance and reliability issues, author tests and spec-driven designs, and integrate AI-assisted coding agents while ensuring security and maintainability.

Lead social media strategy across multiple enterprise accounts, translate business goals into measurable social plans, advise clients, run workshops and reviews, analyze performance data to inform recommendations, mentor junior staff, and drive agency thought leadership and new-business efforts.

Support, configure, and enhance SAP IS-U FI-CA solutions for utilities across meter-to-cash and customer-to-cash. Analyze requirements, produce functional designs, lead configuration, test and troubleshoot production issues, support integrations with SAP FI/GL and Billing, and participate in on-call rotations, releases, and continuous improvement.

Support, configure, and optimize SAP IS-U Billing for utility clients. Gather and document requirements, implement enhancements, troubleshoot production billing issues, maintain functional specs and documentation, execute testing and deployments, and collaborate with cross-functional teams (FI-CA, Device Management, Customer Service). Provide on-call support and continuous improvement for meter-to-cash billing operations.

Lead implementation and configuration of the Bright Suite supply-chain solutions; perform testing, troubleshooting, SQL/XML integration, and issue resolution; collaborate with clients and analysts to meet business requirements; provide on-site implementation support with significant travel.