Jobs at Puzzle Consulting Services

Maintains, migrates, synchronizes, and reconciles customer, vehicle, repair, and appointment data across BodyShop Booster and external systems. Reviews records for accuracy, investigates discrepancies, handles confidential information, documents completed work, follows customer-specific workflows, and escalates system issues. The role requires high-volume, detail-oriented data processing, process adherence, quality control, and collaboration with support, implementation, product, and engineering teams.

Own Bright Portal adoption for 3PL customers: embed with Professional Services, prioritize backlog, convert feedback into tickets, build customer prototypes, package and drive adoption of new features, and measure success by customer adoption.

Lead implementation and configuration of the Bright Suite supply-chain solutions; perform testing, troubleshooting, SQL/XML integration, and issue resolution; collaborate with clients and analysts to meet business requirements; provide on-site implementation support with significant travel.