Teams at Puzzle Consulting Services

Lead implementation and configuration of the Bright Suite supply-chain solutions; perform testing, troubleshooting, SQL/XML integration, and issue resolution; collaborate with clients and analysts to meet business requirements; provide on-site implementation support with significant travel.

Provide Tier 1 support as the first point of contact: handle incoming requests, resolve common issues, document actions, escalate with context, and perform advanced platform setup and configuration for customers.

Serve as a creative leader producing and reviewing social-first static, motion, and short-form video content across major platforms. Mentor designers, shape creative strategy and systems, collaborate with cross-functional teams, apply AI tools, and ensure creative meets platform best practices and performance goals while supporting pitches and new business.