Teams at Puzzle Consulting Services

Develop and maintain Banner CIS applications, Oracle database programs, interfaces, and legacy systems using Oracle Forms, Reports, SQL, PL/SQL, Pro*C, and Pro*COBOL. Provide application enhancements, production support, troubleshooting, design documentation, code reviews, and Tier 3 support. Collaborate with analysts and end users to clarify requirements, estimate work, improve software delivery practices, and deliver custom modifications in Windows and Unix environments.

Own Bright Portal adoption for 3PL customers: embed with Professional Services, prioritize backlog, convert feedback into tickets, build customer prototypes, package and drive adoption of new features, and measure success by customer adoption.

Hands-on Media Manager responsible for day-to-day execution and optimization of paid media across Google, Meta, Target Roundel and emerging channels. Manage a $600K+ annual media budget, perform daily monitoring and budget pacing, run creative and landing page tests, deliver weekly and monthly performance reporting and attribution, and partner on quarterly budget planning and channel strategy.