Teams at Puzzle Consulting Services

Lead AWS operations, infrastructure as code, CI/CD, incident response, observability, disaster recovery, security controls, and cloud cost management. The role owns production readiness, deployment workflows, rollback procedures, on-call planning, and operational priorities while coaching engineers and partnering with security, QA, product, and platform engineering teams.

Own product discovery, roadmap prioritization, requirements, launches, and outcome measurement for a creator-focused social and monetization platform. Partner with users, creators, Design, Engineering, Analytics, Operations, and business leaders to improve activation, retention, engagement, monetization, safety, and product quality through research, experiments, funnel analysis, cohort measurement, and post-launch iteration.

Lead implementation and configuration of the Bright Suite supply-chain solutions; perform testing, troubleshooting, SQL/XML integration, and issue resolution; collaborate with clients and analysts to meet business requirements; provide on-site implementation support with significant travel.