Jobs at PurposeCare

Schedule and coordinate home health aides, field incoming patient/client inquiries by phone, log and monitor caregiver and client interactions in the system, follow up on assignments and services, and participate in an on-call rotation to support caregivers and clients.

Lead and support a home health clinical team: oversee patient services, guide assessment and care planning, ensure quality and regulatory-compliant clinical records, conduct staff performance evaluations, and provide clinical mentorship and direction to improve home health care delivery.

Coordinate and schedule home health aides, field new patient inquiries, log and mediate caregiver/client interactions, follow up on assignments, optimize authorized care hours (CICOA/WAIVER/VA/Prior Authorization), and participate in on-call rotation to support caregivers and clients.

Manage the complete referral process for home health clients: identify care needs, verify benefits, coordinate services, cultivate and expand referral relationships, ensure HIPAA/compliance, and support company growth. Requires ~1 year relevant experience and a valid driver's license.

Provide skilled home health nursing as a Case Manager: perform clinical assessments, make independent care decisions, deliver skilled visits, manage caseloads, document care, assist with mobility/heavy lifting, travel to patients' homes, and maintain required licensure and clearances.

Recruit, interview, hire, onboard, and coordinate training for Home Health Aides; manage pre-employment compliance and records; conduct orientations; assist scheduling, visit verification, supply purchasing, and branch administrative duties while collaborating with HR and Clinical teams.

Support HR administrative initiatives including data entry, copying/uploading documents, building and maintaining accurate compliant employee files, and maintaining confidentiality of patient, employee, and company information. Requires at least six months of administrative office experience; healthcare experience preferred.

Enter and verify patient and insurance information, perform insurance verifications and pre-certifications, support intake and scheduling, handle filing/scanning/phone duties, and coordinate with clinicians and teams to maintain accurate, confidential agency records.

Oversee day-to-day operations of a home care branch (~60 clients) including intake, scheduling, staffing, authorizations, caregiver support, compliance, and service delivery. Improve workflows, monitor operational metrics, support audits and quality assurance, lead and develop administrative staff and caregivers, partner with clinical leadership and HR, and help drive branch growth and client satisfaction.

Serve as a compliance and quality assurance lead for multi-state home health operations. Conduct audits and documentation reviews, develop post-payment and ADR workflows, track corrective actions, maintain regulatory filings, support survey readiness, analyze trends, refine QA processes, and coach agency leaders to drive accountability and sustained compliance improvements.

Lead and support home health clinical staff, oversee patient care coordination, ensure quality and regulatory-compliant clinical records, assist with assessments/plans, and conduct performance evaluations to maintain safe, effective home care services.

Manage the complete referral process: identify home health needs, verify benefits, coordinate care, cultivate and expand referral networks, ensure HIPAA compliance, and support company growth. Requires driving ability and prior home health/marketing or case management experience.

Coordinate hospital-to-home health transitions by building hospital relationships, managing referrals, educating patients/families, conducting onsite visits, and collaborating with intake and clinical operations to ensure timely starts of care and improve referral conversion and patient experience.

Lead and supervise a home health clinical team, ensuring safe, high-quality patient care. Oversee direct and indirect patient services, support assessment, planning, implementation, and evaluation of care, mentor staff, and ensure regulatory and organizational standards are met.

Manage and optimize homecare revenue cycle operations including claims submission, payment posting, denials/appeals, audits, NOA submissions, AR aging reduction, staff supervision, training, hiring, billing compliance, reconciliations, collections, and coordination with payors and clearinghouses to ensure timely, accurate revenue management.

Provide weekend scheduling support for home care caregivers: manage call-offs and emergencies, confirm assignments, communicate schedule changes to clients and families, document activities, verify caregiver clock-ins/visits, and handle incoming calls professionally.