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Pumpkin
Jobs at Pumpkin
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Senior QA Lead responsible for establishing quality assurance strategies, leading a team of QA engineers, and ensuring software meets the highest quality standards. Focus on test automation, process improvements, and delivering scalable solutions aligned with business goals.
Pumpkin is looking for a Senior Software Engineer to play a crucial role in revolutionizing pet care by developing cutting-edge software solutions.
Pumpkin is seeking a Licensed Customer Care Advocate to provide exceptional service to pet parents, educate them on insurance and non-insurance products, and ensure compliance and customer satisfaction. The role involves communication through various channels and maintaining data integrity. Prior experience in customer service is required, along with an active Property & Casualty Producer license.
Pumpkin is seeking a Software Engineer to develop cutting-edge software solutions for revolutionizing pet care. Responsibilities include designing software solutions, conducting code reviews, monitoring performance, and staying updated with emerging technologies.
Create end to end experiences for claims adjusters, pet owners, and pets that drive business results. Conduct user research and usability testing. Design polished work representing the Pumpkin brand. Collaborate with product managers, engineers, and stakeholders to define product requirements. Develop design systems and maintain UI component libraries. Contribute to the growth of Design at Pumpkin and mentor junior designers.
Pumpkin is looking for a friendly and empathetic Customer Care Advocate to deliver exceptional service and create a positive and memorable experience for our customers. In this role, you will help pet parents understand how to protect their furry companions with our insurance and non-insurance products.
The Operations Associate at Pumpkin will be responsible for supporting customer service and direct-to-consumer operations, ensuring a smooth customer experience. This role involves processing insurance policies, data entry, providing operational support, and creating process documents. The ideal candidate should have experience in a related business or operations role, proficiency in MS Office and G-Suite, analytical and data management skills, and excellent project management abilities.
Seeking a highly motivated and results-driven Strategic Account Manager to support efforts in the veterinarian channel, expand customer base, and drive revenue growth by building strong client relationships and executing effective sales strategies. Field-based position in New York City with weekly travel requirements. Responsibilities include pursuing new business opportunities, managing a portfolio of accounts, conducting product training sessions, developing tailored sales strategies, fostering strategic partnerships, and demonstrating exceptional sales skills.
Join Pumpkin as a Territory Account Manager, responsible for engaging veterinary clinics, developing account base, and maximizing territory sales performance. This hybrid position requires 2-3 days in Columbus, Ohio office. Responsibilities include managing a portfolio of accounts, implementing account nurture programs, creating strategic business plans, and managing the sales cycle. Ideal candidate has 2+ years of inside sales experience, strong phone presence, and proficiency in closing skills.
Pumpkin is seeking a friendly and empathetic Customer Care Advocate to deliver exceptional service and create a positive experience for customers. Responsibilities include educating customers on insurance products, interacting via various communication channels, and ensuring customer satisfaction. This is a hybrid position in Columbus, OH, requiring 2 days in-office per week.
Pumpkin is seeking a Chief of Staff to streamline activities, facilitate cross-departmental coordination, and effectively communicate the CEO's vision. The role involves strategic management, leadership support, project management, decision support, meeting and event coordination, and performance monitoring. This is a hybrid position with a minimum requirement of 2-3 days a week in the New York City office.
Experienced Technical SEO Manager needed to drive site traffic and improve search rankings for a pet insurance company. Responsibilities include SEO strategy development, content management, technical audits, link building, and monitoring SEO metrics. Hybrid position requiring 2 days a week in New York City office.
Develop and execute marketing strategy for veterinary channel, collaborate with cross-functional teams, analyze data to drive continuous improvement, advocate for veterinary professionals, monitor KPIs, negotiate with vendors
Pumpkin is seeking a Director of Insurance Product to drive significant business growth by building and managing pet insurance offerings. This role involves developing innovative pet insurance products, managing the existing product line, and collaborating with internal teams and the partner carrier to optimize market position and profitability.