Teams at PUMA Group

Manages end-to-end appointment deliveries and transportation performance for online B2B customers. Coordinates 3PL partners, vendors, transporters, stock prioritization, order processing, SLAs, KPIs, and transportation P&L. Handles peak periods, reconciles proof-of-delivery discrepancies, prepares daily reports, maintains SOPs, and ensures compliance with marketplace guidelines. Requires transportation and warehouse operations knowledge, SAP/WMS familiarity, strong Excel and analytical skills, and crisis-management capability.

Superviseur de magasin responsible for delivering excellent customer experiences, achieving sales and profitability targets, managing payroll and scheduling, supporting employee recruitment and development, overseeing merchandising and inventory, processing incoming and outgoing merchandise, and maintaining a safe, compliant store environment. The role requires flexible availability, including evenings, weekends, holidays, and possible overtime, along with regular lifting and physical movement.

Leads commercial performance for global and regional eCommerce markets, improving revenue, margin, EBIT, conversion, AOV, demand shaping, customer experience, and retention. Partners with market leaders to diagnose performance, recommend actions, align improvement plans, govern KPI frameworks, and ensure adoption. Leads data storytellers, establishes analytical and measurement standards, develops global playbooks, and influences senior stakeholders across a global matrix organization.