Search the 135 jobs at PTW

The Customer Support Specialist (Korean) provides support for customer service operations, including evaluating and implementing changes. They assist Korean-speaking players with issues via chat and email, and perform translation tasks as necessary, promoting a gamer’s perspective in their problem-solving.

The Marketing Coordinator will support marketing projects, enhance PTW's digital presence, develop marketing content, and facilitate promotional events. Experience in B2B marketing and knowledge of the video game industry are essential. The role involves collaboration with various teams to implement creative marketing strategies.

The Senior Ongoing Relationship Manager will manage existing client relationships in the video games industry, driving revenue growth by presenting PTW services, collaborating with delivery teams, and attending client meetings and trade shows. The role requires strong relationship-building and communication skills, as well as a passion for video games.

As a Game QA Manager, you will oversee quality assurance processes, manage a team of QA testers, develop test plans, conduct bug tracking and reporting, and collaborate with cross-functional teams to ensure high-quality game delivery.

The Video Game Tester will provide quality assurance for video games by executing test cases, reporting defects, and offering feedback to enhance user experience. They will collaborate with teams or work independently under deadlines to ensure the quality of software across various platforms.

As a Castilian Spanish Localization QA Tester, you will review and identify language errors in game content, ensure adherence to console guidelines, write bug reports, suggest improvements, and conduct occasional translations. Excellent native Spanish and strong English skills are essential for the role.

The Global Head of Community will lead PTW International's Community Management division, focusing on strategy development, community engagement, team mentorship, and performance assessment to enhance player support across various games. The role entails managing a global team, establishing best practices in community management, and providing insights for strategic planning and marketing initiatives.

As the Lead Video Game Tester, you will manage and guide a team of testers to ensure quality in video games across platforms. Responsibilities include developing test plans, conducting thorough testing, maintaining documentation, communicating progress, and assisting in the recruitment of new testers while staying updated on industry trends.

The Team Lead in Player Support will manage the performance of their agents, ensure SLAs are met, deliver coaching and feedback, and collaborate with stakeholders to maintain compliance and develop the team. The role requires effective communication and the ability to analyze campaigns for improvement.

The role involves testing video games for European Spanish localization, identifying language errors, ensuring games meet console guidelines, writing bug reports, suggesting improvements, checking for missing content, and performing occasional translations.

The Strategic Partnership Manager will manage and grow relationships with existing clients in the video games sector, presenting PTW services, negotiating contracts, and creating tailored solutions to meet client needs. This role involves client meetings, trade shows, and maximizing engagement through collaboration with support teams.

The position involves testing video games for localization accuracy in Japanese, identifying language errors, adhering to console guidelines, reporting bugs, suggesting improvements, and ensuring game content is correct with occasional short translations.

The Sr. IT Administrator will manage corporate computing environments, including Active Directory, network infrastructure, and various server types. The role involves providing on-site support, ensuring information security, and being part of a global IT team. Responsibilities include system monitoring, user account administration, and maintaining data integrity.

As a German Localization QA Game Tester, you will review and identify language errors, ensure compliance with console guidelines, report bugs, suggest improvements, and occasionally perform translations for video games.

The Senior Accountant/Finance Lead will handle end-to-end accounting activities, ensure compliance with financial regulations, prepare financial reports, assist in audits, manage the studio's P&L, and improve financial processes in collaboration with the Finance Manager.

The Sr. IT Administrator will manage and maintain corporate servers, network infrastructure, and desktop systems. Responsibilities include administering Active Directory and Office 365, supporting various operating systems, ensuring data integrity and security compliance, and providing 24/7 technical support. The role requires strong experience in network management and security practices.

As an Italian Localization QA Game Tester, you will review and identify language errors, verify adherence to console guidelines, report bugs, suggest improvements, ensure content accuracy, and perform short translations. This position requires a strong command of Italian and English, alongside basic French communication skills.

The Senior Tech Recruiter will manage the full recruitment cycle for technical roles, develop recruitment strategies, collaborate with hiring managers, and conduct interviews. They will also maintain candidate pipelines and analyze recruitment metrics to enhance the process.

The Account Manager will oversee a remote team to enhance client satisfaction and operational efficiency within the Player Support department. Responsibilities include managing team leads, addressing client issues, setting KPIs, ensuring compliance, and optimizing service delivery processes.

As a Player Support Advocate, you will respond to customer queries with high attention to detail, aiming for first-time resolutions. Your responsibilities include handling technical issues via live chat, maintaining communication standards, and collaborating with a global team to identify query trends.