Teams at Prudential plc

Lead product requirements and delivery for risk-related technology solutions. Collaborate with stakeholders and vendors, run workshops, perform gap analyses, improve processes, and align development with regulatory and business goals.

Adjudicate Accident & Health claims, ensure regulatory and policy compliance, manage investigations and communications with claimants and partners, process appeals, meet SLAs and productivity targets, and support system enhancements and UAT.

Serve as dedicated underwriting concierge for High Net Worth cases, guiding advisors from pre-submission to policy approval. Shape quality submissions, coordinate with underwriters on medical and financial issues, track milestones, resolve bottlenecks, ensure compliance, and improve case quality and turnaround for large-sum cases.