Teams at PRR

Provides first-line technical support for on-site and remote staff, troubleshooting Windows and macOS devices, printers, mobile devices, accounts, permissions, and conference room technology. Manages Microsoft 365, Entra ID, Active Directory, device configurations, patching, security policies, onboarding, offboarding, inventory, and ticket escalation. Creates support documentation, identifies recurring issues, and recommends improvements. The role requires strong customer service, networking knowledge, and occasional physical handling of equipment.

Coordinates integrated marketing and communications campaigns across digital, social, email, web, paid media, and traditional channels. Responsibilities include content creation, publishing, campaign reporting, vendor and budget coordination, database maintenance, transportation project communications, public inquiries, event logistics, and community engagement. The role collaborates with account teams, designers, strategists, engineers, and media partners while managing multiple deadlines.