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The WFM Short Term Planner Analyst will work independently to coordinate short term staffing plans and create staffing need forecasts. Responsibilities include developing forecasts, analyzing staffing plans, creating schedules, conducting root cause analyses, and crafting strategies to meet objectives. The role requires strong communication skills and adaptability to changing business needs.
Seeking a dynamic leader to drive and optimize Recovery operations while influencing strategy and initiative execution across all Prosper products. Responsible for maximizing recovery of outstanding debts and mitigating potential losses. Participation in execution coordination and providing insight on future enhancements.
Senior Analytics Engineer role at Prosper, responsible for developing data models, providing insights, ensuring data quality, and collaborating with various teams. Requires expertise in SQL, dbt, BigQuery, and data visualization tools.
As a Product Manager for the Credit Card team, you will lead the product lifecycle to enhance customer experience, drive business goals, and increase card utilization. Responsibilities include developing product vision, backlog management, customer insights, data-driven decisions, cross-functional leadership, team collaboration, and performance monitoring. Required experience includes 5+ years in product management with a focus on consumer-facing products, especially in fintech.
Seeking a detail-oriented Sr. GRC Analyst to support and mature the company's Governance, Risk and Compliance program. Responsibilities include security compliance initiatives, risk assessments, audits, vendor reviews, and IAM support. Requires strong communication and analytical skills.
The Escalations Specialist is responsible for managing all aspects of Complaint Management and Response, including assisting customers through research, validation, and communication of actionable results. Responsibilities include handling escalated tickets, validating customer complaints, providing outbound call support, and ensuring SLA compliance. The role requires strong communication skills, attention to detail, and a proactive approach to identifying trends and recommending improvements.
As a Senior Product Manager for Personal Loans at Prosper, drive product strategy, manage roadmaps, balance marketplace demands, conduct market research, monitor performance, and focus on customer experience. Collaborate with cross-functional teams, engage with stakeholders, and ensure compliance with regulations. Solve problems related to executing key outcomes, contributing to product vision and strategy, transforming servicing experience, launching products, implementing strategies, improving processes, making data-driven decisions, aligning with stakeholders, and developing business cases.