Jobs at Propeller

Own the enterprise product direction by partnering with customers and go-to-market teams, translating needs into product priorities, and shaping roadmaps for APIs, integrations, security, administration, data management, certifications, and pricing. Drive cross-functional execution with Engineering and Design, launch major features, define success metrics and positioning, and evaluate enterprise partnerships and integrations.

Leads Propeller’s Technical Support Team, overseeing staffing, queue coverage, coaching, onboarding, escalations, quality standards, knowledge management, and support strategy. Analyzes KPIs including CSAT, response time, resolution time, productivity, and first-contact resolution to improve efficiency and customer outcomes. Partners with Engineering, Product, Customer Success, Implementation, Sales, Geospatial, and Logistics to resolve issues, communicate customer insights, and influence product improvements across hardware and cloud software.

Own and grow enterprise accounts by identifying expansion opportunities, conducting discovery, closing new business, and managing negotiations and contracts. The role requires meeting revenue targets, maintaining accurate forecasts, building executive relationships, partnering with customer success engineers, and leading demos, trainings, and customer events. The position is hybrid in Colorado with approximately monthly customer travel.

Own the full sales cycle for acquiring new customers in Eastern North America. Responsibilities include prospecting, pipeline generation, discovery, consultative selling, solution demonstrations, closing new business, expanding opportunities, and partnering with SDRs, dealers, and the broader go-to-market team. The role requires translating spatial data and site workflows into value for field and executive audiences, with travel up to 50% and hybrid work from Denver.

Own global month-end close and finance operations across multiple entities, including reconciliations, payroll, accounts payable, banking, treasury, compliance, tax, audits, and statutory reporting. Partner with internal teams and external advisors, improve finance systems and processes, analyze variances, and apply AI tools to automate reconciliations, reporting, documentation, and data preparation while maintaining appropriate controls.

Owns end-to-end product design from customer discovery and problem framing through delivery, launch, and iteration. Partners with Product, Engineering, customers, and subject-matter experts to simplify complex workflows into intuitive experiences. Creates user flows, prototypes, interaction designs, edge cases, and acceptance criteria; uses research and product data to guide decisions. Influences stakeholders, supports roadmap direction, and collaborates autonomously across distributed teams.

Supports sales operations and commercial workflows by generating and adjusting quotes, maintaining HubSpot CRM data, preparing deals for approval, reviewing margins and revenue rules, and assisting with order provisioning. Collaborates with internal teams through Slack and Google Workspace to ensure accurate records, smooth handoffs, and timely fulfillment in a fully remote environment.

Leads and develops a high-performing SDR team responsible for generating new business pipeline. Responsibilities include hiring, onboarding, coaching, performance management, outbound and inbound strategy, KPI alignment, CRM and performance analysis, process improvement, and collaboration with Sales and RevOps. The manager designs sales sequences and messaging, fosters accountability and growth, and contributes individually when needed. The role follows a hybrid schedule with four in-office days weekly.

Lead Propeller’s global revenue organization of more than 120 employees across Sales, Customer Success, Marketing, and Revenue Operations. Set go-to-market strategy, pricing, packaging, monetization, forecasting, and commercialization priorities. Scale predictable revenue operations, improve productivity through data, automation, and AI, and strengthen customer expansion. Develop revenue leaders, organizational capabilities, and performance culture while supporting growth across global markets and maintaining visibility in the Denver office and with customers.

Manage the customer lifecycle from adoption through renewal and expansion for a B2B SaaS portfolio. Drive product usage, customer health, ROI, retention, upsells, and renewals while maintaining strategic relationships with decision-makers. Lead business reviews, identify churn risks, negotiate commercial terms, and collaborate with Product, Engineering, Support, dealers, and channel partners. Use Gainsight to track activities, risks, opportunities, and customer outcomes.

Build and maintain end-to-end media features across backend, frontend, and mobile, including 360 walkthroughs, hardware integrations, video upload, background processing, transcoding, streaming, and playback. Collaborate with the Ground Capture team on future drone and dock integrations while owning ambiguous technical problems and communicating effectively with non-technical stakeholders.

Provide frontline technical support for customers using drone hardware, ground control points, and Propeller’s cloud platform. Troubleshoot hardware, software, data-capture, photogrammetry, file-upload, and site-setting issues through phone and email. Resolve or escalate cases, explain technical processes clearly, document solutions, and collaborate with Customer Success Managers and engineers. The role includes training in drone surveying and geospatial workflows.

Leads high-volume, full-cycle recruiting for go-to-market teams in a hybrid Denver environment. Partners with hiring managers, manages expectations, optimizes ATS workflows and recruitment data, analyzes hiring pipelines, troubleshoots process gaps, and delivers a strong candidate experience. The role also supports cross-functional initiatives and requires sound judgment regarding AI applications in talent acquisition.

Coordinate EMEA marketing programs, including events, webinars, campaigns, regional localization, and sales follow-up. Maintain marketing calendars, projects, deliverables, and reporting while tracking registrations, form fills, MQLs, and event performance. Collaborate with regional, global marketing, and sales teams to remove blockers, gather market feedback, and improve campaign effectiveness. This early-career role requires strong organization, proactive execution, communication, and comfort working independently across time zones.

Manage an EMEA portfolio of B2B SaaS customers from onboarding through adoption, renewal, and expansion. Build trusted customer relationships, drive platform usage and measurable outcomes, monitor customer health in Gainsight, lead business reviews, identify upsell opportunities, and collaborate with Product, Engineering, Support, channel partners, and dealers. The role requires bilingual communication, remote cross-country collaboration, and travel for customer needs, events, and team meetups.

Leads the APAC Customer Success team for a B2B SaaS company, owning regional retention, expansion, forecasting, enterprise account strategy, and escalation management. The role develops team capability through coaching and performance management while partnering with Product, Engineering, Sales, Marketing, and Support. It also translates regional customer insights into product roadmap feedback and requires at least three days per week in the Sydney office.

Design, implement, and optimize Temporal-based backend processing pipelines that transform large survey datasets into 3D site outputs. Own reliability, scalability, and integrations for new scanning devices; maintain diagnostic tools and human-in-the-loop interfaces. Collaborate cross-functionally, review code, and mentor mid-level engineers to improve platform operations and architecture.

Own and execute the monthly revenue close to Xero, ensure ARR accuracy in Drivetrain, resolve complex revenue recognition for non-standard contracts, strengthen controls and automation (including AI-augmented workflows), reconcile cross-system data, partner with Sales/RevOps, and manage transaction and reporting reviews with audit-ready documentation.

Lead and operate Propeller's RevOps function: run day-to-day GTM operations (new logo, existing customer, marketing), deploy AI-enabled workflows, ensure revenue visibility and analytics, own strategic initiatives (currently pricing), and recruit/coach a high-performing operations team partnering closely with GTM leadership and the Systems & AI Platform.

Lead and mentor a team of full-stack engineers to deliver customer-focused products. Own team health, performance, hiring, onboarding, and career development. Partner with tech leads and Product on delivery and roadmap alignment. Remove blockers, improve processes, drive inclusive team culture, and manage performance through coaching and feedback.