Proof (formerly Notarize)
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The Support Operations Analyst is responsible for optimizing support team tools, creating and analyzing reports, documenting business requirements, troubleshooting support systems like Zendesk, and managing workforce operations. The role emphasizes improving service delivery and enhancing customer experience through data analysis and efficient workflow implementation.
The VP of Enterprise Sales will lead the Strategic Accounts and Enterprise sales team, hiring and training sales representatives while implementing revenue strategies and maintaining a high standard for sales excellence. This role involves fostering relationships with executive decision makers, overseeing sales processes, and driving sales targets in sectors like Financial Services and Real Estate.
As a Senior Site Reliability Engineer at Proof, you will ensure high availability of ECS-based production environments, oversee Kubernetes test clusters, support AWS ECS operations, collaborate on Azure dashboards, and implement security best practices. Your responsibilities include active-active deployment management, CI/CD optimization, and incident response.
As the Lead Product Designer at Proof, you will design solutions for identity and fraud mitigation, collaborate with product teams to define goals, mentor designers, and lead user research to improve designs based on user needs. Your role involves creating wireframes and prototypes in Figma, addressing complex user journeys, and influencing the product roadmap.