Proof (proofserve.com)
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As an Operations Service Specialist, you will ensure a smooth experience for server partners and clients by responding to inquiries, completing platform jobs, and collaborating with internal teams to improve services. You will manage operations efficiently and identify improvement opportunities while delivering high-quality customer service.
As a Service Manager at Proof, you will lead a team of Specialists to ensure the efficient execution of marketplace jobs. Your role focuses on enhancing operational efficiency, developing policies, and fostering a customer-centered experience while collaborating with internal stakeholders to resolve issues and improve processes.
The Quality Assurance Service Manager oversees a team of Quality Assurance Specialists, ensuring operational excellence and high service quality in a legal services platform. Responsibilities include team development, managing client and partner experiences, driving process improvements, and utilizing data for continuous enhancement. The role requires cross-functional collaboration and effective issue resolution to maintain a compliant and efficient service.
The Affidavit Coordinator will assist in creating, editing, and preparing affidavits of service and nonservice, ensuring accuracy and compliance with legal rules. Responsibilities include reviewing documents meticulously and maintaining high quality in work product.
The Sales Enablement Manager will partner with leadership to understand goals, design and launch sales enablement programs, track key behavioral changes, and build content and training materials. This role enables sales teams to drive revenue effectively as the first person in this position.
As a Senior Product Manager at Proof, you will lead the strategy and vision for the core platform that powers legal services, focusing on scaling operations, mentoring product managers, and executing the platform roadmap.
As a Senior Product Manager at Proof, you will lead the strategy and vision for the core operating system to scale transaction volumes. You will build and mentor a product management team, partner with operations to innovate workflows, and oversee the product roadmap while ensuring operational efficiency and client retention.
The Director of Sales at Proof will lead and scale the Enterprise sales organization, overseeing a team of sellers, developing strategies for new business and client expansion, and fostering cross-functional partnerships to drive revenue growth. The role emphasizes building a winning culture and involves significant travel to build client relationships.