Teams at Proof (proofserve.com)

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, and maintains accurate records. Monitors anomalies, processes identity and eligibility documents, conducts compliance outreach, handles escalations, and communicates with contractors and internal teams. Tracks performance metrics, supports account activation and marketplace operations, maintains Help Center content, and contributes to process improvements and compliance projects.

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, monitors anomalies, processes identity and compliance documents, and communicates with users and contractors. Maintains accurate records, handles escalations, tracks performance metrics, supports account activation, contributes to compliance content and process improvements, and collaborates with Product and Marketplace Supply teams to improve platform integrity and operational scalability.

Lead end-to-end product and service design for complex legal document delivery workflows. Frame ambiguous problems, build prototypes, design coherent systems across interfaces and operational processes, and guide solutions through delivery. Partner closely with Product, Engineering, Operations, users, law firms, and process servers. Improve reusable design patterns, contribute to critique, and influence product and technical direction through research, service understanding, and strong cross-functional collaboration.