Jobs at Promise

Provide white-glove internal IT support: triage helpdesk tickets, provision and maintain laptops and security tooling, manage onboarding/offboarding, maintain office A/V and network equipment, document runbooks, and support identity and access management and end users across offices.

The Software Engineer - AI will design and develop end-to-end generative AI applications, building pipelines and automation for real-world deployment, while contributing to AI/ML development strategies.

The role involves designing and delivering AI applications, creating AI pipelines, driving automation, and contributing to AI strategy at Promise.

As a Deployment Strategist, you will partner with clients to understand their needs, drive solutions, and ensure successful outcomes in implementing technology-driven systems.

The role involves building and managing GCP infrastructure, automating platform tasks, and ensuring efficient deployments and security for the engineering teams.

The Deployment Strategist collaborates with government and utility partners to understand their operations, create tailored solutions, and ensure effective implementation and long-term success through increased efficiency and revenue growth.

Lead the engineering team and technical vision for the Payment Plans platform, ensuring scalability, usability, and security while collaborating cross-functionally to elevate resident experiences.

As a Forward Deployed Engineer, you will integrate and improve Promise's products for utilities and government partners, ensuring technology implementation meets client needs with hands-on problem solving and customer engagement.

The Software Engineer will design and implement scalable backend services, mentor teammates, and optimize distributed systems to support financial solutions for families in need.

As a Software Engineer at Promise, you will design and implement scalable backend services, mentor teammates, and optimize distributed systems while collaborating on impactful technology solutions.

Drive new and expansion business with government agencies and utilities: build targeted account plans, navigate complex procurement and RFPs, close long-cycle enterprise deals, present tailored demos, cultivate senior stakeholder relationships, partner with BD/Marketing/GTM leadership, improve prospecting workflows and CRM-driven pipeline, and travel up to 50% to meet customers.

The Account Executive drives new business in public sector agencies, managing complex procurement processes, building relationships, and closing sales.

Lead the technical vision for the Payment Plans platform, guiding a high-performing engineering team to build scalable, secure systems while ensuring a positive user experience and automating processes.