Teams at Prolaio

Lead Prolaio’s enterprise data engineering strategy, architecture, pipelines, cloud data platforms, integrations, governance, and AI-enabled data capabilities for regulated healthcare applications. Build secure, scalable systems supporting clinical, device, patient-generated, research, analytics, and product data. Establish engineering standards for lineage, provenance, lifecycle management, privacy, HIPAA, and auditability. Hire and manage high-performing teams, influence cross-functional architecture decisions, and evaluate data platform vendors and tools.

Leads the strategy, roadmap, and execution of Prolaio’s cloud-native platform engineering capabilities across GCP environments. Owns observability, infrastructure tooling, access controls, data lifecycle management, platform services, automation, governance, and AI-enabled features. Partners with engineering, data, security, quality, product, and clinical teams to deliver secure, compliant, auditable healthcare data platforms. Builds and mentors a high-performing platform engineering organization supporting clinical research, analytics, data science, and enterprise data services.

Leads overnight customer success and technical support operations for clinical projects. Provides escalations, mentoring, ticket auditing, SLA and quality monitoring, process improvements, and cross-functional coordination. Handles participant and clinician support, device and platform troubleshooting, compliance alerts, data collection, inventory orders, and ticket resolution. Also performs clinical research coordination activities, including virtual visits, data entry, query resolution, training, participant recruitment, and communication with clinical and sponsor teams.