Jobs at ProfitSolv

Own the end-to-end revenue accounting cycle across multiple entities, including revenue close, deferred revenue reconciliation, ASC 606 application, contract analysis, journal entries, audit support, and technical accounting memos. The role also documents revenue workflows, improves billing and reconciliation processes, supports acquisition integration, and communicates complex financial information to business leaders.

Generates qualified payments sales pipeline through high-volume outbound and inbound prospecting, qualifies leads, assesses merchant processing needs, and schedules discovery calls and demos for Account Executives. Maintains CRM records, collaborates on outreach strategies, meets activity targets, and develops payments product knowledge in a metrics-driven environment.

Provides first-line software support to clients by handling inquiries through phone and email, diagnosing issues, documenting cases, guiding users through solutions, and escalating complex problems. The role also creates support documentation, identifies recurring issues for product improvement, and refers upselling opportunities to sales. Requires strong technical troubleshooting, communication, organization, empathy, and collaboration skills in a SaaS environment.

Own the SaaS product lifecycle from research and strategy through roadmap planning, requirements, testing, launches, and commercialization. Analyze user analytics, customer feedback, market research, and competitive insights to prioritize features and guide product direction. Partner with design, engineering, marketing, sales, and support teams to execute releases, communicate product value, and support product-led growth, onboarding, retention, and go-to-market initiatives.

Owns execution of the SMB Legal partner program for CosmoLex and TimeSolv. Responsibilities include activating and recruiting referral partners, driving referral volume, coordinating partner-sourced opportunities with account executives, managing Salesforce deal registration and attribution, monitoring pipeline, onboarding partners, reporting trends, and reconciling referral payments. The role requires quota-carrying SaaS channel experience, strong partner relationship skills, and familiarity with legal technology or accounting software.

Generates new business opportunities through prospect research, outbound calls, emails, lead qualification, needs assessments, and product demonstrations. Schedules appointments, maintains CRM records, nurtures prospects, collaborates with sales, marketing, and product teams, and meets lead-generation and appointment-setting quotas. The role is hybrid in Raleigh, North Carolina and may require occasional travel.

Owns the technical preparation and execution of customer website launches, including domain access, DNS updates, troubleshooting, documentation, and coordination with customer IT teams and internal onboarding stakeholders. Manages multiple launches, tracks tasks in project management tools, conducts customer outreach, resolves blockers, and ensures go-lives are completed accurately and on schedule.