Jobs at Primer (UK)

Own Primer’s APAC partnerships strategy, recruiting and managing payment and service partners across the full relationship lifecycle. Build partner-sourced pipeline, co-sell with regional Sales, drive attributable revenue, and strengthen integrations and market reach. Manage executive relationships and partner onboarding while collaborating with Sales, Product, Engineering, Marketing, and Operations. The role requires strong payments ecosystem knowledge, commercial focus, Mandarin fluency, and comfort operating in an ambiguous, early-stage environment.

Own technical success for enterprise merchants by monitoring payment performance, mitigating integration and payment risks, debugging APIs, SDKs, webhooks, and payment flows, and leading incident escalations. Conduct technical reviews, solution design sessions, and product rollouts while translating regulatory changes into technical plans. Partner with engineering, product, support, and account management teams, and present recommendations to senior merchant stakeholders.

Own technical success for enterprise merchants across payment performance, integration debugging, incident escalations, solution design, technical reviews, and regulatory implementation. Monitor authorization rates, tokenization, routing, and risk; investigate API, SDK, webhook, and payment issues using logs, traces, scripts, and SQL. Lead technical enablement and rollout feedback while coordinating with Support, Product, and Engineering.

Own and improve Primer’s APAC go-to-market operations through territory planning, account prioritization, dashboards, reporting, forecasting, and pipeline analysis. Translate data into actionable recommendations, identify merchant journey bottlenecks, support pricing and renewal decisions, and develop AI-enabled workflows for Sales. Partner cross-functionally with Sales, Solutions Engineering, Customer Success, and senior leadership to improve revenue performance.

Own the end-to-end sales cycle for mid-market accounts in France: prospect, qualify, demo, negotiate, and close. Build pipeline via outbound and partnerships, collaborate with Sales Engineering, Product, and Customer Success, forecast using CRM, refine sales playbooks, and stay current on payments trends to provide consultative solutions to executive stakeholders.

Own the full enterprise sales cycle from prospecting through closing. Build pipeline through outbound outreach, networking, and partnerships; develop consultative strategies for executive decision-makers; collaborate with Sales Engineering, Product, and Customer Success; provide prospect feedback; refine sales processes and playbooks; monitor payment industry trends; forecast performance; and maintain accurate CRM records.

Leads and grows Primer’s pre-sales Solutions Engineering team, including hiring, coaching, technical sales standards, discovery, demos, POCs, RFPs, and deal strategy. Partners with Sales leadership on pipeline and forecasts, supports complex enterprise deals, builds CFO-level business cases, translates merchant feedback into product input, and measures SE impact on win rates and deal velocity. The role requires technical fluency in API integrations, SDKs, webhooks, and authentication flows, plus strong commercial and executive communication skills.

Lead Primer’s EMEA sales strategy, revenue growth, customer acquisition, and regional market expansion. Manage, coach, and develop Account Executives while personally pursuing strategic enterprise opportunities. Represent EMEA internally and externally, build executive relationships, collaborate with product, engineering, partnerships, and marketing, and provide regional insights to shape company strategy. Establish a culture of accountability, urgency, inclusion, and commercial excellence.

Own Primer's internal developer platform: CI/CD, deployment workflows, self-service and ephemeral environments. Build AI-enabled developer tooling and measure developer productivity. Operate production systems on-call, set platform standards, and mentor other engineers.

Own the full lifecycle of machine learning features, including research, experimentation, training, deployment, monitoring, and production optimization. Build ML infrastructure for payment routing, establish reliable MLOps practices, partner with product, data, engineering, and customers, mentor engineers, and guide technical priorities. Apply statistical thinking, A/B testing, pragmatic model evaluation, and reinforcement learning concepts in a remote-first environment.

Own the full lifecycle of machine learning features, including research, experimentation, training, deployment, monitoring, and production infrastructure. Build smart payment-routing models and MLOps practices, partner with product, data, engineering, and customers, evaluate outcomes statistically, mentor engineers, and help define ML technical direction and reliable development processes.

Own partner marketing initiatives for Primer’s payments platform, including product positioning, value propositions, messaging, campaigns, launch assets, enablement materials, and performance reporting. Collaborate with Product, Sales, Marketing, and partner teams to communicate technical product benefits to buyers and partners. Analyze market insights and customer personas, adapt content across channels, and help build scalable marketing processes in a remote, fast-changing SaaS environment.

Partners with sales and merchants to identify pain points, design technical solutions, conduct discovery sessions and demos, and guide complex payment integrations from pre-sales through go-live. Translates business and technical requirements, advises developers on SDK integration best practices, manages implementation risks and stakeholders, and provides product feedback to improve Primer’s payments platform.

Own the full sales cycle for Primer’s payments platform across mid-market accounts in North America. Responsibilities include outbound prospecting, pipeline development, consultative selling, executive engagement, sales strategy, forecasting, CRM recordkeeping, and closing deals. The role collaborates with Sales Engineering, Product, and Customer Success teams while contributing to sales processes, playbooks, customer insights, and revenue initiatives.

Advise merchants and sales teams on Primer’s payments infrastructure by translating business needs into scalable technical solutions. Lead discovery sessions, solution workshops, demos, developer Q&As, and technical engagements. Collaborate with Product and Engineering to improve features based on market feedback, explain complex concepts clearly, and support successful integrations for global merchants.

Lead frontend architecture and implementation for self-serve merchant onboarding, mentor engineers, set frontend standards and quality, collaborate with Design, and contribute to the Python backend to ship end-to-end features.

Lead design and implementation of core backend services for scalable, high-performance distributed systems. Own technical decisions, produce well-tested code, drive modern practices (BDD/TDD), collaborate cross-functionally, conduct code reviews, and document projects. Focus on developer workflows and payments merchant experience.

Own end-to-end product marketing for Primer’s Partners team, including go-to-market launches, audience definition, messaging, positioning, competitive and buyer research, and partner and merchant feedback synthesis. Translate technical payment products into compelling buyer messaging, collaborate with Product, Sales, and Marketing teams, and monitor initiative performance to optimize strategy. The role requires hands-on execution, strong project management, creativity, experimentation, and independent ownership in a fast-paced remote environment.

Own and improve Primer's GTM intelligence: maintain dashboards and semantic models, train BI/LLM models (Omni/Claude), surface pipeline/account signals, ensure correct Salesforce modeling, build revenue-driving models and GTM AI workflows, partner with data engineering and RevOps, drive adoption, and promote self-serve data literacy.

The Business Development Manager will own the sales cycle, focusing on enterprise accounts, and collaborate with cross-functional teams to drive revenue growth.