Teams at Prime Communications

The Senior Retail Sales Consultant assists customers in purchasing products and services, exceeding sales quotas, adhering to operational procedures, and maintaining high customer service levels.

Analyze reverse logistics data (returns, RMAs, trade-ins) to identify root causes, improve recovery rates, reduce losses, and streamline workflows. Partner with supply chain, retail, finance, and IT to reconcile inventory and financial records, forecast return volumes, report executive-level insights, and recommend process or system improvements tied to device lifecycle and sustainability goals.

Sell AT&T wireless products and services while providing exceptional customer service. Meet sales benchmarks, assist with store operations, complete required trainings, handle cash transactions, and support team goals in a fast-paced retail environment.