Teams at Prime Communications

Leads full-cycle salaried recruiting for the sales organization and develops hourly recruiting strategies for field locations. Identifies and addresses understaffed markets, manages sourcing and hiring pipelines, and partners with sales and HR leaders. Executes mobility and emerging-talent programs, tracks performance metrics, improves recruiting processes, and ensures strong candidate and hiring-manager experiences. Collaborates cross-functionally with HR Operations, HRIS, and Talent Development.

Designs and delivers sales, product, systems, and compliance training across the organization. Conducts needs assessments, creates Articulate Rise e-learning and AI trainer agents, facilitates in-person and virtual sessions, manages LMS content and completion tracking, and evaluates training effectiveness using performance metrics. Partners with sales leaders and cross-functional stakeholders to improve employee readiness, sales productivity, customer experience, and training outcomes.

Manages day-to-day HR operations, shared services, HRIS transactions, employee service delivery, compliance, reporting, analytics, and case management. Supports policy administration, audit readiness, process standardization, automation, data integrity, and HR service improvements. Partners with Legal, Finance, Compliance, and senior HR leadership while mentoring HR operations staff and supporting organizational change.