Regional Human Resource Business Partner

Regional Human Resource Business Partner

Prime Communications | Multi-State Retail Environment

Location: Sugar Land, Texas (On-site)

Travel: Up to 10%

Why Prime Communications?

Because here, HR is both hands-on and forward-looking. You’ll do the work that keeps the business running and help shape where it’s headed.

You’ll have the opportunity to:

• Handle the day-to-day HR work that keeps locations running smoothly
• Shape talent plans that directly impact business performance
• Work alongside leaders who value partnership and results
• Influence culture across a large, diverse organization
• Grow your career in a company that’s scaling fast

Lead People. Drive Performance. Shape the Future.

About the Role

This role is primarily hands-on transactional HR work, including employee relations, investigations, progressive discipline, separations, unemployment claims, and reporting. The remaining time is spent advising field and regional leadership across multiple states on workforce planning, succession planning, retention, and turnover. The Regional Human Resource Business Partner works in a fast-paced environment with shifting priorities and tight deadlines and requires the ability to resolve issues and adapt to ambiguity.

Key Responsibilities

Day-to-Day Support

• Process unemployment claims
• Process employee separations and terminations, including related documentation
• Prepare HR reports and track turnover and retention metrics
• Handle day-to-day employee and leader HR inquiries

Employee Investigations

• Conduct thorough investigations and document findings. Recommend and implement resolutions that are fair, consistent, and compliant
• Evaluate and report on trends and investigation drivers.

Employee Relations

• Lead progressive discipline processes
• Manage employee relations matters across assigned locations
• Coach leaders on performance management, discipline, and team development

Compliance

• Ensure compliance with company policies and employment laws
• Apply state-specific requirements across regional markets
• Monitor multi-state legal and regulatory changes and advise leaders on impact

Business Partnership

• Partner with regional and field leaders to align HR with business goals
• Translate HR data into clear, actionable recommendations for leaders
• Lead and support HR projects and initiatives
• Promote employee engagement and a positive workplace culture

Talent Management

• Lead succession planning discussions for key roles
• Lead workforce planning discussion with leadership, including staffing needs
• Analyze turnover causes and develop retention strategies based on root-cause analysis
• Support talent development, including performance and career planning

Qualifications

Required

• Bachelor’s degree in Human Resources, Business, or a related field
• 5+ years of progressive HR experience, including in a multi-unit or multi-state HR role
• Demonstrated experience applying employment law and HR practices across multiple states
• Solid foundation across HR disciplines, including employee relations, investigations, compliance, and talent management
• Proven ability to influence leaders and lead through change
• Strong analytical skills and a track record of using data to drive decisions
• Ability to manage time, prioritize daily, meet tight deadlines, and work through ambiguity
• Strong problem-solving skills with the ability to reach resolution independently
• Exceptional communication and relationship-building skills
• Strong team player with a collaborative approach
• High integrity and commitment to confidentiality and compliance
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification

Preferred

• Experience in retail environments
• Experience with succession planning, workforce planning, or turnover analytics
• Experience with HRIS or workforce analytics tools
• Comfort using analytics and AI tools to improve reporting and decision-making