Jobs at Powerschool

Leads the Revenue Finance organization and owns company-wide ARR, GRR, subscription metrics, revenue forecasting, planning, reporting, and policy decisions. Manages a five-person team, partners with executive and go-to-market leaders, presents insights to the CFO and board, oversees revenue systems and process automation, and supports M&A and new product revenue integration.

Provides Level 2 enterprise network support across Cisco Meraki, Cisco, and AWS environments. Responsibilities include incident ownership, troubleshooting Layers 1–3, administering switching, routing, wireless, firewalls, VPNs, and hybrid-cloud connectivity, monitoring network health, supporting infrastructure projects, documenting configurations, and delivering onsite support to executives. The role also participates in global coverage, after-hours maintenance, and on-call rotations.

Processes employee lifecycle transactions in the HRIS, maintains accurate employee records, resolves HR operations inquiries, performs data audits, and supports onboarding and offboarding. The role contributes to HR technology projects, process improvements, system testing, documentation, training materials, employee handbook updates, and HR compliance communications.

Executive leader responsible for building and scaling Product Operations across a multi-product SaaS platform. Owns product operating models, portfolio governance, investment prioritization, pricing and packaging, commercialization, performance analytics, planning, and cross-functional execution. Partners with Product, Engineering, Finance, Sales, Marketing, and Customer Success to improve product outcomes, customer satisfaction, operational rigor, and profitability. Builds and leads the Product Operations organization while supporting CPO-level strategy and decision-making.

Supports PowerSchool clients in adopting and effectively using education software. Acts as a product subject matter expert, advises stakeholders on best practices, aligns product usage with district goals, monitors adoption, mitigates risks, supports escalations, shares progress data, and facilitates webinars. Partners with customer success and account teams to improve satisfaction, retention, and long-term client outcomes across an assigned region.

Leads AI-driven customer success strategy, scaling onboarding, engagement, health checks, retention, adoption, and expansion through automation and digital journeys. Owns predictive churn modeling, AI-generated campaigns, in-app orchestration, customer segmentation, KPI dashboards, and cross-functional implementation. Drives organizational change, stakeholder enablement, and continuous improvement while building the foundation for a future customer success leadership team.

Leads the Product Management Office and Administration product portfolio, driving product enhancements, cross-functional delivery, rollout, packaging, positioning, and customer feedback loops. Manages team performance, hiring, coaching, and development while improving delivery efficiency and stakeholder communication. Requires strong product leadership, SDLC knowledge, prioritization, conflict resolution, presentation, and team management skills.

The Customer Success Manager uncovers customer needs, risks, and expansion opportunities through stakeholder conversations and data analysis. They lead adoption programs, retention strategies, risk mitigation plans, executive business reviews, health forecasting, and customer advocacy. The role partners cross-functionally with Support, Services, Product, Sales, and partner teams to improve customer outcomes, renewal readiness, engagement, and expansion. It also contributes to scalable success processes and requires regional travel of 30%–45%.

Develops and manages strategic partnerships supporting PowerSchool revenue growth and K-12 solutions. Identifies opportunities, builds relationships with partners and C-suite stakeholders, structures mutually beneficial deals, manages contracting-cycle reporting in Salesforce, and aligns internal teams around partnership strategy.

Leads full-cycle recruiting across multiple functions, advising hiring leaders, developing sourcing strategies, engaging candidates, conducting behavioral interviews, and providing evidence-based recommendations. Builds talent communities, manages concurrent searches, improves recruiting processes, and delivers strong candidate and hiring-manager experiences. The role is hybrid in Plano, Texas, with approximately 5% to 10% travel.

Manage the full lifecycle of high-volume commercial agreements supporting North American sales and renewals. Draft, review, and negotiate SaaS, services, licensing, vendor, partnership, and other contracts; identify legal, business, privacy, and security risks; and recommend practical solutions. Support RFPs, acquisitions, contract systems, templates, stakeholder escalations, and process improvements while partnering with sales, finance, customer success, compliance, and attorneys.

Drives expansion, retention, bookings, and multi-suite growth across a high-volume SaaS territory. Responsibilities include territory planning, outbound and inbound selling, pipeline creation, end-to-end deal execution, pricing, light RFP responses, CRM maintenance, forecasting, and renewal readiness. Partners with Solution Consulting and Customer Success while meeting bookings, revenue retention, activity, conversion, and forecast accuracy targets. Requires occasional travel of up to 10%.

Build and maintain full-stack customer-facing web applications using React, TypeScript, Java, APIs, and micro-frontend architecture. Develop automated tests, debug front-end and backend issues, participate in code reviews, and collaborate with Product and QA. The role also requires using and improving AI-assisted development workflows, including code generation, refactoring, testing, and pull request creation.

Develop and maintain full-stack web applications, tools, and infrastructure. Translate product requirements into testable tasks, participate in code reviews, use AI-assisted development, improve shared engineering processes, advocate for code and test quality, and investigate production issues. The role requires functional or modern statically typed language experience, PostgreSQL optimization, and occasional DevOps and monitoring work.

Own enterprise mobile and endpoint management across Windows, macOS, and mobile devices using Intune, Automox, Autopilot, and Windows 365. Lead device lifecycle management, provisioning, patching, compliance, security hardening, VDI operations, automation, asset standards, OS validation, vendor coordination, and Tier 3 escalation. Provide technical leadership, partner with security and infrastructure teams, and guide enterprise endpoint strategy and tool rollouts.

Manage strategic K-12 SaaS accounts across Southern California, driving bookings, renewals, retention, and multi-suite expansion. Build territory plans, create pipeline, lead enterprise sales cycles from discovery through close, and manage RFPs, pricing, legal negotiations, and procurement. Maintain Salesforce forecasts and deal methodology standards while coordinating solution consulting, services, customer success, and partners. Develop executive relationships, conduct QBRs, relay market feedback, and travel 50–60% for strategic deals, demos, and workshops.

The Inside Sales Account Manager drives expansion, retention, bookings, and multi-suite adoption across a high-volume territory. Responsibilities include territory planning, outbound and inbound selling, pipeline creation, deal management, pricing, light RFP responses, CRM hygiene, MEDDPICC-based forecasting, and collaboration with Solution Consulting and Customer Success. The role supports renewal readiness, participates in pipeline reviews, and requires occasional travel of up to 10%.

Leads product and portfolio strategy for Student Information and Family Engagement products. Conducts customer, market, competitive, and performance analyses; develops strategic recommendations, business cases, and executive-level narratives; and identifies growth, retention, pricing, packaging, partnership, and market opportunities. Partners cross-functionally with Product, Finance, Sales, Marketing, and Customer Success to inform roadmap prioritization and portfolio decisions, eventually owning a solution area.

Build, test, deploy, and maintain scalable software applications and services. Own complex features independently, contribute to system design, troubleshoot defects, improve reliability and development workflows, and participate throughout the SDLC. Use AI-assisted development tools responsibly, apply secure coding practices, collaborate with cross-functional teams, support testing and automation, participate in code reviews, and mentor junior engineers.

Manage high-volume commercial contract review, drafting, negotiation, and lifecycle processes. Partner with Legal, Sales, Procurement, and Compliance teams to resolve contractual issues, respond to RFPs and RFIs, maintain templates and executed agreements, and improve contracting workflows. Support privacy and regulatory compliance by identifying data protection and information security considerations in agreements while recommending practical risk solutions.