Jobs at Powerdot

Provide multilingual frontline support for EV charging customers across calls, email, and chat. Troubleshoot charging and operational issues, monitor charger health, triage and escalate urgent problems, document interactions, and identify recurring trends for internal teams. The role requires empathy, strong communication, proactive issue ownership, rotating-shift flexibility, and fluency in French, Portuguese, Spanish, and English. Candidates must be based in Lisbon or willing to relocate and should be interested in electric mobility and sustainability.

Manage and grow relationships with major strategic accounts in the EV charging sector. Responsibilities include monitoring account and station performance, leading quarterly business reviews, coordinating internal teams, developing partner initiatives, identifying operational opportunities, translating feedback into actions, and improving account management processes. The role requires strong analytical, communication, stakeholder management, commercial, and prioritization skills.

Lead Powerdot’s Product organization across EV charging infrastructure, software platforms, customer experiences, and internal tools. Own product strategy, roadmap, operating model, prioritization, product quality, measurement, and people development. Manage and coach Product Managers and Product Designers across multiple teams, establish scalable product practices, and partner with Engineering, Design, Data, Operations, and commercial teams to connect customer needs with business outcomes.

Own discovery and delivery for internal products supporting EV charger commissioning, hardware catalogues, energy management, and pricing. Translate operational problems into specifications, prioritized backlogs, and measurable releases. Collaborate with engineers, designers, and deployment, support, energy, pricing, and operations teams. Ensure cross-system data consistency, manage roadmaps, communicate timelines, and iterate based on outcomes.

Own the Data team’s product roadmap, including governed reporting, self-service analytics, and data models. Lead data quality and consistency initiatives, prioritize cross-functional requests, define requirements and acceptance criteria, and ensure reliable data for AI agents. Partner with engineering, analytics, data science, pricing, energy, finance, operations, and growth teams while measuring product adoption and user trust.

Designs and analyzes growth experiments across acquisition, activation, retention, and revenue channels. The role manages A/B tests, email flows, campaigns, dashboards, and visualizations; analyzes funnel and behavioral data; defines hypotheses and success metrics; documents results; and collaborates with Product, Engineering, Data, and Operations. It also identifies risks, edge cases, and potential abuse patterns before initiatives launch.

Owns end-to-end projects improving EV charger uptime and operational efficiency across multiple European markets. Diagnoses underperforming sites, analyzes ticket workflows and failure patterns, builds Metabase dashboards and performance reports, simplifies processes, maintains SOPs, drives automation, and coordinates central teams, field teams, suppliers, and partners. The role requires translating operational data into prioritized recovery actions and following initiatives through to measurable improvements in uptime, resolution time, and revenue.

Design, develop, and deploy scalable Java and Spring Boot microservices for an EV charging platform. Build AWS-based systems, optimize relational and non-relational databases, implement RabbitMQ and Kafka messaging, and use Docker and Kubernetes for deployment. Ensure reliability, security, performance, and testability while collaborating with cross-functional teams. Provide technical guidance and mentorship to junior engineers.

Builds and operates scalable partner-operations processes, including onboarding, reporting, performance monitoring, issue escalation, billing workflows, and reconciliation. Automates repetitive work with AI and no-code or low-code tools, consolidates partner data, creates playbooks, and coordinates across Commercial, Finance, Data, and Engineering teams. The role requires strong organization, spreadsheet and data skills, technical curiosity, and the ability to turn ambiguous processes into repeatable systems.

Identify and validate partnership-led growth opportunities in France. Develop business cases, partnership propositions, pilots, targets, and success measures. Own execution from outreach through launch and performance review, analyze outcomes, and recommend scaling, adaptation, or termination. Coordinate Pricing, Product, Engineering, Data, and Brand teams while documenting learnings and supporting handoffs into established operations.

Own and grow a portfolio of strategic French mobility-service partners for an EV charging network. Responsibilities include developing partner strategies and roadmaps, improving integrations, data quality, pricing, and escalation processes, identifying activation opportunities, monitoring performance, leading partner reviews, managing commercial discussions, and coordinating with Product, Engineering, Data, Pricing, and Operations.

Own Powerdot’s go-to-market portfolio across markets and partnership channels, coordinating partnerships, growth, revenue operations, analytics, and local execution. Set priorities, allocate resources, lead multidisciplinary teams, and manage performance through P&L and margin accountability. Identify and test growth opportunities, engage strategic partners, and collaborate with Product, Engineering, Data, Finance, and market teams to deliver measurable results. The role requires a hands-on GM-style operator with broad cross-functional leadership experience in a high-growth, complex business.

Own and validate partnership-led growth opportunities in France, from initial hypotheses through scalable business launches. Build business cases, design partnership propositions and pilots, set success metrics, analyze results, and recommend whether to scale, adapt, or stop. Coordinate cross-functional teams across Pricing, Product, Engineering, Data, and Brand while developing repeatable opportunity-evaluation methods and ensuring validated initiatives transition into ongoing businesses.