Jobs at Potter Global Technologies

Develop and test embedded firmware, Windows applications, configuration utilities, diagnostic tools, and engineering software for life-safety products. Responsibilities include hardware/software integration, device communications, requirements development, code reviews, debugging, verification, product support, and collaboration with customers and cross-functional teams throughout the product lifecycle.

Provides technical support for corrosion-mitigation and fire-suppression equipment used in dry and preaction sprinkler systems. Troubleshoots mechanical, pneumatic, electrical, electronic, communications, and application issues; guides installation, commissioning, maintenance, and testing; identifies parts and coordinates warranty or service needs. Documents cases in CRM, analyzes recurring issues, creates technical resources, trains customers and partners, and escalates complex or safety-related problems to internal teams.

Early-career opportunity for motivated talent to gain hands-on experience, contribute to meaningful life-safety projects, strengthen professional skills, and collaborate with experienced leaders. The role emphasizes curiosity, initiative, creativity, ownership, learning, experimentation, and teamwork while supporting Potter Global Technologies’ mission of creating safer environments worldwide.

Drive sales growth across Canada for sprinkler monitoring, corrosion, and fire alarm product lines by managing territory plans, building relationships with distributors/OEMs/engineers, meeting revenue targets, delivering product training and presentations, representing the company at trade shows, and managing travel and budgets (up to 75% travel).

Lead international technical support and training for Potter and Safe Signal products, specializing in N2 corrosion prevention, suppression switches, and releasing panels. Provide advanced troubleshooting, manage escalations and RMAs, develop and deliver global training and certification programs, mentor regional teams, support sales through technical presentations, represent the company at events, and collaborate with engineering and product teams to ensure compliance with international standards and drive product adoption.

Lead portfolio strategy, P&L, pricing, commercialization, and long-range roadmaps for assigned product lines. Drive revenue, market expansion, and profitability; lead cross-functional NPD and market initiatives; influence executives; mentor product team; partner with Sales, Marketing, Engineering, Operations, and Customer Experience; represent the business in customer and industry engagements.

Provide multi-channel technical support for fire alarm and sprinkler systems: diagnose and resolve hardware, software, and networking issues; guide customers through configuration, setup, testing, and maintenance; create and maintain support documentation; develop product expertise in an on-site lab; collaborate with team and handle evolving responsibilities to ensure customer satisfaction.

18-month rotational HR Development Program delivering hands-on experience across Talent Acquisition, HR business partnership, Total Rewards, employee experience, and People Analytics. Responsibilities include coordinating recruiting activities, candidate communications, onboarding, HR reporting, event coordination, workforce planning, and cross-functional HR projects while building HR knowledge and business acumen.

Manage customer accounts and collections, perform cash application across payment types, resolve disputes/short‑pays, prepare invoices/credits, maintain AR records in Epicor/Kinetic, support month‑end close and AR reporting, and collaborate cross-functionally to ensure timely billing and healthy cash flow.

Lead cross-functional product development, engineering, compliance, and launch projects for the Fire Suppression division from initiation through closeout. Define scope, schedule, budget, risks, and success criteria; maintain schedules, action and decision logs; coordinate engineering, quality, supply chain, operations, and commercial teams; manage stage-gate, certification testing, prototypes, and production readiness; communicate status, risks, and financials to stakeholders; drive corrective actions and continuous improvement.

Lead general ledger maintenance and month/quarter/year-end close; prepare and analyze financial statements and reconciliations; ensure GAAP compliance; support audits, tax inquiries, AP/AR operations, budgeting and forecasts; analyze manufacturing costs and margins; investigate discrepancies and drive finance process improvements.

Coordinate and execute marketing initiatives across tradeshows, events, advertising, and PR. Manage creation and distribution of sales materials, promotional inventory, and email campaigns. Analyze campaign effectiveness, maintain brand consistency, collaborate cross-functionally, manage vendors, and support strategic marketing projects and deadlines.

Build, test, and maintain BI reports and dashboards (Tableau/SSRS/Power BI/etc.), validate data accuracy, perform ad-hoc analysis on large datasets, document reporting infrastructure, and collaborate with Operations, Supply Chain, IT, and other teams to drive data-informed decisions and continuous improvement.

Own territory sales for Valcom mass-notification solutions: develop territory strategy, build pipeline, acquire customers, grow distributor and integrator channels, influence specifications, support SLED procurement, collaborate cross-functionally, manage forecasting in Salesforce, and travel extensively to drive year-over-year revenue growth.

Partner with regional sales to advance technical sales opportunities across the Rocky Mountain Region. Provide product demonstrations, solution design, system integration guidance, proposals support, deployment/commissioning assistance, enablement/training, escalated technical support, and gather customer and market feedback to inform product and business strategy. Travel up to 50% and support cross-functional stakeholders.

Lead manufacturing readiness for new products from concept to launch. Ensure DFM/DFA/DFQ, develop routings and work instructions, coordinate pilot builds and validations, design and validate processes, tooling, and fixtures, perform PFMEA and control plans, support PPAP/FAI, troubleshoot ramp-up issues, manage cost modeling and capacity planning, and train production teams.

Lead and mentor a hands‑on technical services team supporting fire alarm hardware and software. Oversee daily operations, provide advanced troubleshooting and installation support, create technical documentation and training materials, and relay field feedback to engineering for product improvement.

Drive territory revenue by owning the full sales cycle: develop territory strategy, build pipeline, acquire customers, grow channel partners, influence specifications, sell into verticals (healthcare, industrial, commercial, SLED), and support cross-functional deal execution while traveling frequently across Northern California.

Lead FP&A for the Mass Notification Systems business unit: oversee budgeting, forecasting, variance and margin analysis, develop KPIs and dashboards, prepare ELT and Board materials, support product reporting, M&A financial integration, and drive process improvements to improve financial visibility and performance.

Lead and coach a day-shift production team to meet safety, quality, and output goals. Plan labor and resources, run daily stand-ups, enforce 5S and safety audits, resolve manufacturing issues using data, drive continuous improvement via Lean principles, maintain production documentation, and coordinate cross-functionally to ensure efficient operations.