Jobs at Potter Global Technologies

Leads VGuardian’s strategy, financial performance, commercialization, product roadmap, customer acquisition, and growth. Develops operating plans, go-to-market strategies, pricing, forecasts, partnerships, and investment cases while engaging customers and prospects. Partners with Sales, Marketing, Engineering, Finance, and Operations to drive adoption, launches, revenue growth, and market expansion. Communicates performance and recommendations to senior leadership and supports expansion into additional software businesses.

Manages integrator and distributor accounts across South Texas, prospects for new business, conducts product demonstrations, supports strategic pursuits, and coordinates quotes and technical solutions. Maintains CRM activity, pipeline, forecasts, bid tracking, and competitive intelligence. Builds relationships with consultants, contractors, end users, and channel partners while promoting paging, intercom, and emergency communication products. The role is remote but requires travel throughout Texas, participation in trade events, and close collaboration with the Regional Sales Manager.

Manages integrator and distributor relationships across a six-state Midwest territory, develops new business, conducts product demonstrations, supports bids and strategic pursuits, maintains CRM pipeline records, and promotes paging, intercom, and emergency communication solutions. The role requires extensive travel, collaboration with sales engineering and regional sales leadership, participation in trade events, and monitoring of competitive and market activity.

Serves as the primary HR partner for UK, EMEA, and India leaders, supporting people strategy, employee relations, talent management, succession planning, workforce planning, organizational development, change management, compliance, and leadership coaching. Uses workforce data and HR systems to improve organizational effectiveness and employee engagement. The role also supports HR projects, training, communications, process improvements, and cross-border HR initiatives, with travel of up to 25%.

Partners with Regional Sales Managers to identify and win opportunities through customer presentations, demonstrations, solution design, application guidance, proposals, deployment support, and technical troubleshooting. Builds relationships with integrators, distributors, consultants, end users, and other stakeholders. Provides enablement, escalated technical assistance, customer feedback, and competitive insights while supporting life-safety technology deployments across California.

Partners with regional sales managers to win technical sales opportunities through customer presentations, demonstrations, solution design, application guidance, proposals, deployment support, and troubleshooting. Builds relationships with integrators, distributors, consultants, end users, and technical stakeholders. Provides technical enablement, escalated assistance, site survey expertise, competitive intelligence, and customer feedback while supporting life-safety solution adoption across the Mid-Atlantic region.

Provides day-to-day IT support across the APAC region, assisting office, remote, traveling, and field employees. Responsibilities include troubleshooting Windows, Office 365, connectivity, VPN, devices, peripherals, and collaboration tools; deploying and tracking equipment; coordinating shipments, repairs, replacements, and vendors; preparing new-hire technology; maintaining asset records; and following corporate IT, security, and configuration standards.

Provide regional IT support for employees across Middle East offices, homes, customer locations, and travel environments. Troubleshoot Windows devices, Microsoft 365 applications, connectivity, VPN, mobile devices, printers, and peripherals. Deploy and maintain equipment, coordinate shipments and repairs, manage hardware inventory, prepare new-hire technology, recover departing employees’ equipment, and deliver onboarding orientation. Support corporate IT standards while independently resolving issues and escalating when necessary.

Leads end-to-end marketing strategy for Valcom, including market segmentation, value propositions, product marketing, customer insights, go-to-market launches, demand generation, brand development, pricing, and communications. Partners with executive leadership on strategic planning, builds cross-functional alignment, manages budgets and P&L discussions, and recruits and develops a high-performing marketing team. The role is on-site in Roanoke, Virginia, with travel of up to 30%.

Oversee the full lifecycle of IT projects, including planning, scheduling, cross-functional coordination, risk and budget management, status reporting, testing, deployments, documentation, scope changes, vendor coordination, and project closeout. The role manages software implementation, infrastructure, cybersecurity, ERP, cloud, and digital transformation initiatives while ensuring delivery on time, within scope, and aligned with business objectives.

Provides Tier 2 technical support for hardware, software, operating systems, Microsoft 365, user accounts, network connectivity, and business applications. Diagnoses escalated issues, manages tickets and documentation, supports onsite and remote users, and escalates infrastructure or security problems. The role also maintains knowledge articles, guides Tier 1 technicians, identifies recurring issues, and assists with deployments, upgrades, IT projects, and technology rollouts in a manufacturing environment.

Own product strategy, portfolio management, lifecycle execution, pricing, profitability, and P&L performance for assigned product categories. Lead new product development from opportunity identification through commercialization, develop business cases and go-to-market plans, conduct market and competitive research, and partner cross-functionally with Engineering, Operations, Sales, Marketing, and Customer Experience to drive launches, adoption, growth, and continuous improvement.

Provides technical support for corrosion-mitigation and fire-suppression equipment used in dry and preaction sprinkler systems. Troubleshoots mechanical, pneumatic, electrical, electronic, communications, and application issues; guides installation, commissioning, maintenance, and testing; identifies parts and coordinates warranty or service needs. Documents cases in CRM, analyzes recurring issues, creates technical resources, trains customers and partners, and escalates complex or safety-related problems to internal teams.

Early-career opportunity for motivated talent to gain hands-on experience, contribute to meaningful life-safety projects, strengthen professional skills, and collaborate with experienced leaders. The role emphasizes curiosity, initiative, creativity, ownership, learning, experimentation, and teamwork while supporting Potter Global Technologies’ mission of creating safer environments worldwide.

Provide multi-channel technical support for fire alarm and sprinkler systems: diagnose and resolve hardware, software, and networking issues; guide customers through configuration, setup, testing, and maintenance; create and maintain support documentation; develop product expertise in an on-site lab; collaborate with team and handle evolving responsibilities to ensure customer satisfaction.

18-month rotational HR Development Program delivering hands-on experience across Talent Acquisition, HR business partnership, Total Rewards, employee experience, and People Analytics. Responsibilities include coordinating recruiting activities, candidate communications, onboarding, HR reporting, event coordination, workforce planning, and cross-functional HR projects while building HR knowledge and business acumen.

Manage customer accounts and collections, perform cash application across payment types, resolve disputes/short‑pays, prepare invoices/credits, maintain AR records in Epicor/Kinetic, support month‑end close and AR reporting, and collaborate cross-functionally to ensure timely billing and healthy cash flow.

Lead cross-functional product development, engineering, compliance, and launch projects for the Fire Suppression division from initiation through closeout. Define scope, schedule, budget, risks, and success criteria; maintain schedules, action and decision logs; coordinate engineering, quality, supply chain, operations, and commercial teams; manage stage-gate, certification testing, prototypes, and production readiness; communicate status, risks, and financials to stakeholders; drive corrective actions and continuous improvement.

Lead general ledger maintenance and month/quarter/year-end close; prepare and analyze financial statements and reconciliations; ensure GAAP compliance; support audits, tax inquiries, AP/AR operations, budgeting and forecasts; analyze manufacturing costs and margins; investigate discrepancies and drive finance process improvements.

Build, test, and maintain BI reports and dashboards (Tableau/SSRS/Power BI/etc.), validate data accuracy, perform ad-hoc analysis on large datasets, document reporting infrastructure, and collaborate with Operations, Supply Chain, IT, and other teams to drive data-informed decisions and continuous improvement.