Jobs at Postscript

Build and scale foundational services, APIs, pipelines, and distributed systems for an AI-powered SMS marketing platform. Own backend systems, improve scalability, reliability, modularity, and observability, and collaborate with engineering, data, product, and go-to-market teams. Use AI-first development practices, contribute to AI integration strategy, reduce technical debt, and support high-scale customer workloads across AWS and Kubernetes.

Own and evolve scalable distributed systems, REST APIs, backend services, and core product areas. Design solutions, improve resilience, reduce technical debt, and drive modularization. Use AI-first and agentic development practices, evaluate emerging AI tools, and help integrate AI across engineering workflows. Collaborate asynchronously with product, data, and go-to-market teams while improving engineering tools, processes, and system reliability.

Develop end-to-end SMS marketing strategies for a portfolio of major e-commerce customers. Create branded campaigns, automations, calls to action, and persuasive copy; advise merchants on best practices; analyze results and optimize performance. Build customer relationships, support revenue growth, manage complex workflows, and maintain expertise in SMS marketing, e-commerce, and the Postscript platform.

Guide enterprise customers through Postscript onboarding, including SMS list growth, campaigns, automations, troubleshooting, and cross-channel marketing strategy. Ensure strong early customer outcomes, meet onboarding health targets, improve customer journey frameworks, collaborate with sales and product teams, and mentor junior onboarding staff.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.