Teams at PostcardMania

Manage client SEO campaigns including audits, keyword research, on-page optimization, analytics analysis, and coordination with web teams. Improve local search performance, implement metadata and content changes, and communicate technical recommendations to drive organic traffic and leads.

Review and qualify designs and mailings for accuracy and completeness, identify and communicate errors, perform data entry in Word/Excel/internal databases, manage multiple projects, meet deadlines, assist with admin tasks, and occasionally provide customer support by phone or email.

Provide onboarding and ongoing support for PCM Nurture and storefront/API products via chat, email, and phone. Guide account setup, training calls, and data imports; troubleshoot or escalate issues; manage VIP accounts; document recurring pain points; complete daily administrative and reporting duties using internal systems and LiveAgent.