Provide first-level technical support for desktop issues, manage help desk tickets, and perform maintenance for hardware and applications.

The Tech I - Managed Print manages toner levels and consumables in networked HP printers, responding to emergencies, and overseeing inventory weekly.

The Tech I - PC role involves hardware and software troubleshooting, including printer, POS, and server/workstation break/fix tasks, requiring A+ certification and mechanical aptitude.

Provide standard hardware and software support for end-user systems, including PC installs, rollouts, and printer maintenance while ensuring excellent customer service.

Perform break-fix triage for hardware and software on end-user systems, including printers and POS systems. Maintain customer relations and work effectively in teams or independently.

Provide first-level technical support for desktop hardware and software issues, assisting staff with troubleshooting and ticket resolution.

The Tech I - Managed Print manages toner levels in HP printers, maintains inventory, responds to emergencies, and oversees recycling of toner cartridges.