The AP Analyst provides client support for system installation and maintenance, resolves hardware issues, and ensures operational readiness.

Perform break-fix triage for hardware and software on end-user systems, including printers and POS systems. Maintain customer relations and work effectively in teams or independently.

The Project Manager will lead application development projects, manage client interactions, ensure timely deliverables, and track project progress while improving efficiencies.

The Mainframe Computer Operator monitors and manages network devices, responds to alerts, executes batch jobs, and ensures system reliability in a 24/7 environment.

The Mainframe Computer Operator monitors and manages network devices, responds to alerts, performs problem determination, and collaborates with support teams in a 24/7 environment.

The Mainframe Computer Operator will monitor network devices, respond to alerts, troubleshoot issues, execute batch jobs, and document incidents, ensuring system performance and reliability.

Provide first-level technical support for desktop hardware and software issues, assisting staff with troubleshooting and ticket resolution.

The Tech I - Managed Print manages toner levels in HP printers, maintains inventory, responds to emergencies, and oversees recycling of toner cartridges.

This role involves troubleshooting and resolving client technology issues related to Windows and Macintosh desktops/laptops, managing client relationships, and providing user support. Duties include updating operating systems, documenting solutions, and assisting with IT notification and documentation.

Provide 1st level technical support, resolve IT issues, manage user systems, and liaise with vendors. Responsible for desktop support and troubleshooting within the organization.

The Support Specialist provides escalated end-user support for POS software, collaborating with store personnel, QA testers, and developers to troubleshoot and resolve software issues.