Teams at Pomeroy Technologies

The Tech I - PC role involves hardware and software troubleshooting, including printer, POS, and server/workstation break/fix tasks, requiring A+ certification and mechanical aptitude.

Provide desktop support by resolving help desk tickets, troubleshooting network issues, documenting processes, procuring supplies, and training junior team members.

This role provides technical support for Windows and Macintosh desktops/laptops, troubleshooting issues, and ensuring client satisfaction through effective communication and resolution strategies.