Jobs at PolyAI

Manage US accounting operations including month-end close, payroll, sales tax compliance, audit support, and revenue recognition for a SaaS company.

Lead delivery of large-scale virtual assistant deployments, act as single point of accountability for clients, advise Fortune 500 customers on customer service transformation, monitor success metrics, collaborate with engineering and sales, drive expansion, and improve agent design and operational processes.

Lead PolyAI's social and internal communications: own social strategy and execution, shape corporate narrative, elevate executive voices, run employee and customer advocacy, partner with PR/Brand/Product Marketing, monitor and engage communities, and measure social impact on reach and pipeline.

Lead PolyAI's external and internal communications by owning social strategy and execution, executive and employee advocacy, content adaptation, social listening and engagement, community and customer advocacy, reporting, and company-wide internal communications in partnership with PR, Brand, Product Marketing, and leadership.

The Sales Compensation Manager will design and manage incentive plans for the sales organization, ensuring they are competitive and aligned with company strategy, while collaborating with various departments and providing detailed reporting.

The Staff Product Designer will lead design initiatives on the Agent Studio platform, focusing on user experience across various channels and advocating for design systems while mentoring other designers.

Lead product-to-market for PolyAI: own positioning, launches, competitive narrative, GTM assets, demos, and analyst relations. Build AI-first workflows and agents to automate launch and marketing deliverables, enable Sales across enterprise and product-led motions, and generate customer evidence and measurable pipeline outcomes.

The Forward Deployed AI Engineer will develop and deploy conversational AI systems, collaborating with clients to customize solutions and ensuring their success. Responsibilities include managing deployments, technical liaison, and enhancing system performance.

As a Forward Deployed AI Engineer, you will develop and implement voice AI solutions for enterprise clients, ensuring system reliability and customer satisfaction while managing technical discussions and deployments.