Jobs at PolyAI

The Sales Compensation Manager will design and manage incentive plans for the sales organization, ensuring they are competitive and aligned with company strategy, while collaborating with various departments and providing detailed reporting.

The Staff Product Designer will lead design initiatives on the Agent Studio platform, focusing on user experience across various channels and advocating for design systems while mentoring other designers.

Lead product-to-market for PolyAI: own positioning, launches, competitive narrative, GTM assets, demos, and analyst relations. Build AI-first workflows and agents to automate launch and marketing deliverables, enable Sales across enterprise and product-led motions, and generate customer evidence and measurable pipeline outcomes.

The Forward Deployed AI Engineer will develop and deploy conversational AI systems, collaborating with clients to customize solutions and ensuring their success. Responsibilities include managing deployments, technical liaison, and enhancing system performance.

Manage a portfolio of enterprise customers to drive renewals, expansions, upsells and retention. Build executive relationships, lead SteerCo meetings, create ROI models, forecast using MEDDPIC in Gong, collaborate with solution consultants to deliver tailored demos, and act as voice of the customer to increase product adoption and lifetime value.

Design, deploy, and manage scalable, secure cloud infrastructure (AWS/Azure); automate operations with Terraform and CI/CD; run Kubernetes in production; improve developer experience; respond to incidents; optimize cost and reliability.

Lead a full rebrand and build a scalable, distributed creative function. Own brand strategy, visual identity, design system, campaign creative, and product design language. Hire and manage a remote creative team, establish AI-augmented design workflows and guardrails, and partner with Marketing, Product, and Exec leadership to produce sales and product assets for enterprise buyers.

Own full-cycle mid-market SaaS sales: source pipeline, run multi-stakeholder deals, build territory plans, partner with alliances and channel teams, maintain CRM hygiene and forecasting, collaborate cross-functionally, and help define the mid-market GTM playbook as the founding AE for a new segment.

Lead PolyAI's revenue enablement function: build and manage an enablement team, design onboarding and ongoing training, embed Force Management methodologies (CoM, MEDDPPICC), scale AI-powered enablement tools (Claude Code Deal Advisor, LetterAI), partner cross-functionally, reduce sales cycle, improve ramp and conversion through content, certifications, and adoption tracking.

Lead and scale the GTM/Business Development function by coaching a BDR team, refining prospecting and qualification, partnering with Sales and Marketing to improve funnel conversion, building messaging/programs, forecasting performance, and managing hiring, compensation, and team performance to generate consistent qualified pipeline.

Drive revenue by identifying and developing new business opportunities, building pipelines, and managing stakeholder relationships. Collaborate with sales, pre-sales, and marketing to generate leads, present PolyAI solutions to prospective clients, and ensure smooth handovers to delivery teams to secure and retain customers.

As a Forward Deployed AI Engineer, you will develop and implement voice AI solutions for enterprise clients, ensuring system reliability and customer satisfaction while managing technical discussions and deployments.

Lead delivery of large-scale virtual assistant deployments, act as single point of accountability for clients, advise Fortune 500 customers on customer service transformation, monitor success metrics, collaborate with engineering and sales, drive expansion, and improve agent design and operational processes.

Lead PolyAI's social and internal communications: own social strategy and execution, shape corporate narrative, elevate executive voices, run employee and customer advocacy, partner with PR/Brand/Product Marketing, monitor and engage communities, and measure social impact on reach and pipeline.