Teams at PolyAI

Manage a portfolio of enterprise customers to drive renewals, expansions, upsells and retention. Build executive relationships, lead SteerCo meetings, create ROI models, forecast using MEDDPIC in Gong, collaborate with solution consultants to deliver tailored demos, and act as voice of the customer to increase product adoption and lifetime value.

Own full-cycle mid-market SaaS sales: source pipeline, run multi-stakeholder deals, build territory plans, partner with alliances and channel teams, maintain CRM hygiene and forecasting, collaborate cross-functionally, and help define the mid-market GTM playbook as the founding AE for a new segment.

Lead PolyAI's revenue enablement function: build and manage an enablement team, design onboarding and ongoing training, embed Force Management methodologies (CoM, MEDDPPICC), scale AI-powered enablement tools (Claude Code Deal Advisor, LetterAI), partner cross-functionally, reduce sales cycle, improve ramp and conversion through content, certifications, and adoption tracking.