Jobs at Points North

Manage accounts receivable activities including customer refunds, invoicing, payment posting, collections support, billing reconciliation, and customer master data maintenance. Respond to billing inquiries, resolve discrepancies, verify customer billing information, and support month-end accounting activities. The role requires strong organization, customer service, communication, process improvement, and adaptability, with hybrid work in Bloomington, Minnesota.

The Implementation Specialist will manage the software implementation process, train users, and document client communication while ensuring satisfaction and facilitating product adoption.

Design, develop, and maintain automated E2E, integration, and API tests using Playwright, C# and TypeScript. Modernize QA practices for a legacy SaaS app, build test frameworks and tools, balance manual and automated testing, collaborate with engineers and product, and contribute to CI/CD and DevSecOps automation while leveraging AI-assisted tooling.